Review summary

Alfa Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

E

Elayne

4 out of 5 stars
Accommodation was excellent .ff very…

Accommodation was excellent .Staff very efficient and helpful Food -Breakfast good selection of food Evening meal could be better Day trips-lovely day in Swanage and Poole no time to spend in Poole would rather slend a full day in Swanage Coach to Tamworth had to changd coach 3 times not sure if this a regular accuracebut its annoying Coming home straight to Tamworth but had to wait for a coach to pull in with 4 passengers on board Felt sorty fof the driver as he was getging grief from passengers waiting to get home But there had been a accident on the motoway so the delay couldn't be helped . Surely there must be a better way for logistics instead of changing at Tamworth and waiting and waiting and waiting

Dm

David machin

4 out of 5 stars
HOTEL WAS GREAT BUT THE INTER CHANGE IS…

HOTEL WAS GREAT BUT THE INTER CHANGE IS WAY TO LONG IT TOOK 8 AND HALF HOURS TO GET BACK HOME SOMETHING NEEDS TO BE DONE ABOUT THIS

B

Butterfly

5 out of 5 stars
From pickup to drop off home

From pickup to drop off home, everything was taken care of, all I had to do was turn up. The Hotel was lovely, food was good with plenty of choice and all meals were waiter service too. I had a single room which was quite spacious and there was no single supplement😊. The only negative was the shower didn't have a thermostat and was difficult to keep to one temperature but it wouldn't stop me from booking again. This was my first time with Alfa and won't be the last, the service by all staff at the hotel and the drivers was first class.

SH

Stephen Hall

4 out of 5 stars
A lovely break!

This was our first holiday with Alfa and we really enjoyed it. We liked the hotel and the journey there was easy and without any problem. The hotel was nice and was clean. We thought our bed was a bit rickety and could do with some attention. There were two members of staff that really stood out, one in the dining room and Steve behind the bar was customer focussed and nothing was too much trouble for him. Rochelle in the dining room looked after us really well and both these people are a credit to the hotel. Unfortunately things started to unravel on the journey home where we had a prolonged wait at Tamworth because one of the connecting coaches had been delayed. However, our onward driver who was put under unnecessary pressure by a minority of customers, did everything right and although we didn’t get home until quite late we thoroughly enjoyed our time away. So much so that we have booked another holiday with you later in the year.

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All reviews

999 total • Write a review

Showing 791 - 800 of 995 reviews
WG
5 out of 5 stars

Monarch in Bridlington…

Stayed at the Monarch in Bridlington lovely hotel good food. Pleasant helpful staff. Would recommend

Date of experience: November 20, 2024

D
5 out of 5 stars

Another great time with Alfa Travel.

Another great time with Alfa Travel.

Date of experience: November 19, 2024

SC
4 out of 5 stars

Weymouth by the sea

The Coach and Driver were great, hotel and service generally was ok, restaurant service lost the plot on last day.

Date of experience: November 18, 2024

PB
4 out of 5 stars

Xmas break

Had a great time, the staff went above and beyond to make sure everyone enjoyed their break the meals were excellent and the entertainment was excellent, I think the hotel is a bit tired but wouldn't be put off returning, this was our third visit, the coach trip wasn't great as comfort stops where limited ranging from 22 minutes to 30 minutes, it can take 4-5 minutes to alight the coach then there is a walk to the service area a lot of passengers are old or infirm and found it difficult, the drive pushed us by saying he had to meet the feeder coaches at bowburn, when we arrived we had to wait almost an hour for our feeder, surely there should be minimum break times .

Date of experience: November 18, 2024

dj
5 out of 5 stars

Very good break

Very good break

Date of experience: November 18, 2024

MM
3 out of 5 stars

Food not as good as previously trip

Food not as good as previously trip. On occasions burnt. Buffet very poor on Xmas day. Staff overall very pleasant and good! Reception guy did bar and served ys a flat pint if Tetleys because gas had run out just walked away bk to reception. Coach & drivers good as usual. Overall satisfied but nit as good as Weymouth.

Date of experience: November 18, 2024

MG
5 out of 5 stars

Had fantastic holiday transfer was good…

Had fantastic holiday transfer was good hotel food and service couldn’t fault would recommend anyone

Date of experience: November 18, 2024

A
5 out of 5 stars

Great hotel brilliant staff lovely food…

Great hotel brilliant staff lovely food and fantastic driver!

Date of experience: November 18, 2024

SB
5 out of 5 stars

Christmas party week

All the staff were really friendly and helpful and took time to make sure we were happy.

Date of experience: November 18, 2024

PS
4 out of 5 stars

Good value Alfa holiday in Blackpool

Good transport arrangements and a friendly driver. Comfortable bed, plenty of hot water and adjustable heating. Only drawback, some meals were poor and a trip to Southport was advertised as a day trip and we were only given 2 hours to view. No reason given and as it's a beautiful seaside town we would have liked to spend longer there.

Date of experience: November 18, 2024

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