Highly organised getting you from…
Highly organised getting you from pickup point to hotel with porterage throughout. Booking very easy over the phone with staff always helpful and polite
4.6
Excellent
1,000 reviews
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Review summary
Alfa Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Accommodation was excellent .ff very…
Accommodation was excellent .Staff very efficient and helpful Food -Breakfast good selection of food Evening meal could be better Day trips-lovely day in Swanage and Poole no time to spend in Poole would rather slend a full day in Swanage Coach to Tamworth had to changd coach 3 times not sure if this a regular accuracebut its annoying Coming home straight to Tamworth but had to wait for a coach to pull in with 4 passengers on board Felt sorty fof the driver as he was getging grief from passengers waiting to get home But there had been a accident on the motoway so the delay couldn't be helped . Surely there must be a better way for logistics instead of changing at Tamworth and waiting and waiting and waiting
HOTEL WAS GREAT BUT THE INTER CHANGE IS…
HOTEL WAS GREAT BUT THE INTER CHANGE IS WAY TO LONG IT TOOK 8 AND HALF HOURS TO GET BACK HOME SOMETHING NEEDS TO BE DONE ABOUT THIS
From pickup to drop off home
From pickup to drop off home, everything was taken care of, all I had to do was turn up. The Hotel was lovely, food was good with plenty of choice and all meals were waiter service too. I had a single room which was quite spacious and there was no single supplement😊. The only negative was the shower didn't have a thermostat and was difficult to keep to one temperature but it wouldn't stop me from booking again. This was my first time with Alfa and won't be the last, the service by all staff at the hotel and the drivers was first class.
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Website
www.alfatravel.co.uk
All reviews
1,000 total • Write a review
Showing 761 - 770 of 996 reviews
AN
A very interesting coach driver Andy
A very interesting coach driver Andy, who knew a lot about area. Lovely hotel with amazing staff, very well looked after by waiting on staff, especially Ethan. Room spotlessly clean. A lot of effort gone into making a lively Xmas experience
Date of experience: December 3, 2024
CG
We had a great time at the Metropole…
We had a great time at the Metropole hotel Torquay the staff were friendly courteous very helpful nothing is to much for them our server at breakfast and dinner was fantastic the room we had was obviously just revamped it was very well done and very moden THANK YOU ALL FOR MAKING OUR HOLIDAY A GREAT EXPERIENCE
Date of experience: December 2, 2024
MR
Great time
We had a fantastic time at the Bayshore hotel what a great team they have got we had to return to the hotel after our ferry being cancelled and were given a warm welcome back they accommodated & feed us at no cost to us they even moved there staff Christmas party to next day the hotel was due to close after we left so they went above & beyond this hotel is a credit to you also a mention to Derek our driver who did a great job once again thank you all for a very memorable holiday for all the right reasons merry Christmas to you& your family’s 🎅🌲
Date of experience: December 2, 2024
LS
Local pickup
Local pickup, once cases were on bus you never seen them again until outside your room 💙 entertainment was ok and driver and passengers were very helpful.
Date of experience: December 2, 2024
MS
Disapointed
Arrived at Croit Anna hotel room ok bed linen nice Towels nice bathroom dirty bath at FOOD was awful most of it was just warm veg & potatoes all frozen breakfast once again just warm best thing for breakfast was cerial & toast & marmalade on our last night we were thrilled because the soup was hot.We had Xmas dinner whilst we were there turkey 5 sprouts 2 roast potatoes 1 sliver of carrot that was it frozen veg is not nice I do have something nice to say the bedroom was nice & warm & staff are very nice driver didn’t tell us much about were we were going & most of the toilet wasn’t open the excuse he gave was the roads were winding roads & we could have an accident also when it was open no toilet paper we are 6 ladies who like coach holidays but we were so disappointed.
Date of experience: November 30, 2024
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