Review summary

Alfa Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

E

Elayne

4 out of 5 stars
Accommodation was excellent .ff very…

Accommodation was excellent .Staff very efficient and helpful Food -Breakfast good selection of food Evening meal could be better Day trips-lovely day in Swanage and Poole no time to spend in Poole would rather slend a full day in Swanage Coach to Tamworth had to changd coach 3 times not sure if this a regular accuracebut its annoying Coming home straight to Tamworth but had to wait for a coach to pull in with 4 passengers on board Felt sorty fof the driver as he was getging grief from passengers waiting to get home But there had been a accident on the motoway so the delay couldn't be helped . Surely there must be a better way for logistics instead of changing at Tamworth and waiting and waiting and waiting

Dm

David machin

4 out of 5 stars
HOTEL WAS GREAT BUT THE INTER CHANGE IS…

HOTEL WAS GREAT BUT THE INTER CHANGE IS WAY TO LONG IT TOOK 8 AND HALF HOURS TO GET BACK HOME SOMETHING NEEDS TO BE DONE ABOUT THIS

B

Butterfly

5 out of 5 stars
From pickup to drop off home

From pickup to drop off home, everything was taken care of, all I had to do was turn up. The Hotel was lovely, food was good with plenty of choice and all meals were waiter service too. I had a single room which was quite spacious and there was no single supplement😊. The only negative was the shower didn't have a thermostat and was difficult to keep to one temperature but it wouldn't stop me from booking again. This was my first time with Alfa and won't be the last, the service by all staff at the hotel and the drivers was first class.

SH

Stephen Hall

4 out of 5 stars
A lovely break!

This was our first holiday with Alfa and we really enjoyed it. We liked the hotel and the journey there was easy and without any problem. The hotel was nice and was clean. We thought our bed was a bit rickety and could do with some attention. There were two members of staff that really stood out, one in the dining room and Steve behind the bar was customer focussed and nothing was too much trouble for him. Rochelle in the dining room looked after us really well and both these people are a credit to the hotel. Unfortunately things started to unravel on the journey home where we had a prolonged wait at Tamworth because one of the connecting coaches had been delayed. However, our onward driver who was put under unnecessary pressure by a minority of customers, did everything right and although we didn’t get home until quite late we thoroughly enjoyed our time away. So much so that we have booked another holiday with you later in the year.

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All reviews

999 total • Write a review

Showing 51 - 60 of 995 reviews
JD
5 out of 5 stars

This was 1st time as a solo traveller

This was 1st time as a solo traveller, wont be the last.Had a great time at the Queens hotel Blackpool. Hotel, staff and food were all great. Alpha coaches you now have me hooked.

Date of experience: July 10, 2025

BS
5 out of 5 stars

Well organised trip

Well organised trip. The hotel was clean tidy and well furnished. The food was average. The trips were excellent, although not the companies fault, The train trip was slightly let down by not having a steam train. The staff were excellent.

Date of experience: July 9, 2025

ck
5 out of 5 stars

Torquay great time

Had a great time , picked up , taken to Burtonwood , to join the coach to take us to Torquay, had a lovely Hotel , right on the Harbour, lovely views ,food was very enjoyable, nice choices, a couple of trips included , which we enjoyed and a free day to do what we wanted, and taken back lovely driver Kevan

Date of experience: July 8, 2025

MJ
4 out of 5 stars

Took too long getting there and home…

Took too long getting there and home but the hotel was ok but as we paid extra for our room thought it would be bigger and windows were dirty the trip to Hever Castle was good but we were looking forward to the steam train but it wasn’t it was a licomotive very disappointed

Date of experience: July 8, 2025

r

roy

US

5 out of 5 stars

Good from start to finish

The driver made us all feel welcome and so did the hotel. The food was always prompt and hot and the service was good.The hotel was clean and friendly.

Date of experience: July 8, 2025

js
5 out of 5 stars

Excellent coach driver also staff at…

Excellent coach driver also staff at hotel very warm & friendly. My 1st time with Alfa & I'll definitely be going on more holidays with them. Excellent time.

Date of experience: July 8, 2025

RB
4 out of 5 stars

Criccieth and George 1V Hotel.

I enjoyed the company of my fellow travellers. The tour was well organised by the driver and the hotel and food were good. The resort was so picturesque.

Date of experience: July 8, 2025

Mk
5 out of 5 stars

Wales holiday

Brilliant driver to start with and the hotel was really nice the trips were great very well organised will certainly travel with you again thankyou

Date of experience: July 8, 2025

BN
4 out of 5 stars

Great holiday. Shame about the journey

Our main driver was very good and helpful. Hotel accommodation also good. Nice and clean every where. Staff helpful and meals good . Especially for gluten free . Although not shown on menu. The 2 day trips very enjoyable. The only complaint was not being allowed to arrive at hotel until 3.30/4.00pm. This made for a long journey and unnecessary stop off somewhere else.This being the only reason I may not come again. .

Date of experience: July 8, 2025

AB
5 out of 5 stars

The hotel is very good

The hotel is very good. The Staff very helpful and friendly.

Date of experience: July 7, 2025

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