Alfa Travel

Reviews 999•

4.6

Excellent

999 reviews

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4-star

3-star

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1-star

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Alfa Travel

Reviews 999•

4.6

Excellent

999 reviews

5-star

4-star

3-star

2-star

1-star

💬Hasn't replied to negative reviews

📋

Companies on CrowdTrust can't offer incentives or pay to hide any reviews.

Review summary

Alfa Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Elayne

7/19/2025

Accommodation was excellent .ff very…

Accommodation was excellent .Staff very efficient and helpful Food -Breakfast good selection of food Evening meal could be better Day trips-lovely day in Swanage and Poole no time to spend in Poole would rather slend a full day in Swanage Coach to Tamworth had to changd coach 3 times not sure if this a regular accuracebut its annoying Coming home straight to Tamworth but had to wait for a coach to pull in with 4 passengers on board Felt sorty fof the driver as he was getging grief from passengers waiting to get home But there had been a accident on the motoway so the delay couldn't be helped . Surely there must be a better way for logistics instead of changing at Tamworth and waiting and waiting and waiting

David machin

7/19/2025

HOTEL WAS GREAT BUT THE INTER CHANGE IS…

HOTEL WAS GREAT BUT THE INTER CHANGE IS WAY TO LONG IT TOOK 8 AND HALF HOURS TO GET BACK HOME SOMETHING NEEDS TO BE DONE ABOUT THIS

Butterfly

7/18/2025

From pickup to drop off home

From pickup to drop off home, everything was taken care of, all I had to do was turn up. The Hotel was lovely, food was good with plenty of choice and all meals were waiter service too. I had a single room which was quite spacious and there was no single supplement😊. The only negative was the shower didn't have a thermostat and was difficult to keep to one temperature but it wouldn't stop me from booking again. This was my first time with Alfa and won't be the last, the service by all staff at the hotel and the drivers was first class.

Stephen Hall

7/18/2025

A lovely break!

This was our first holiday with Alfa and we really enjoyed it. We liked the hotel and the journey there was easy and without any problem. The hotel was nice and was clean. We thought our bed was a bit rickety and could do with some attention. There were two members of staff that really stood out, one in the dining room and Steve behind the bar was customer focussed and nothing was too much trouble for him. Rochelle in the dining room looked after us really well and both these people are a credit to the hotel. Unfortunately things started to unravel on the journey home where we had a prolonged wait at Tamworth because one of the connecting coaches had been delayed. However, our onward driver who was put under unnecessary pressure by a minority of customers, did everything right and although we didn’t get home until quite late we thoroughly enjoyed our time away. So much so that we have booked another holiday with you later in the year.

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Website

www.alfatravel.co.uk

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All reviews

999 total • Write a review

Showing 21 - 30 of 995 reviews

Gwyneth

Jul 15, 2025

Had a really friendly & helpful driver…

Had a really friendly & helpful driver Michelle Richards. The hotel staff were nice too.

Date of experience: July 15, 2025

KATHLEEN HAMILTON

Jul 15, 2025

The Hotel was in a very good position

The Hotel was in a very good position. Helpful staff. The meal's very satisfactory and plenty. Excursions were spot on. Brilliant driver, who went way above and beyond our expectations...

Date of experience: July 15, 2025

Mrs Wood

Jul 15, 2025

We had an excellent coach driver

We had an excellent coach driver. The hotel was very well sited, the food was very good. The only hitch was that our room was set up for single occupancy and rather small and with only one set of towels! The manager failed to supply an additional set and we had to repeat another set of towels later in the day.

Date of experience: July 15, 2025

Mick Hunter

Jul 15, 2025

Great set up

Great set up. Lovely hotel and smashing food

Date of experience: July 15, 2025

Louise Mallinson

Jul 15, 2025

Everything

Date of experience: July 15, 2025

vivienne garnon

Jul 14, 2025

We had a brilliant holiday in…Weston-super-Mare

We had a brilliant holiday in Weston-super-Mare, the hotel was nice and it was clean, the food was good with plenty of choice. Our waiteres was lovley and couldn't do enough for us. Our driver was amazing, very informative, pleasant and friendly. He was really good and professional when a member of our party had an accident and was taken to hospital. The only thing we were disappointed with was the trip on the flying Scotsmen. This cost £60pp and we were just taken to Minehead, then had to come back by a diesel engine. We all understood that it would be the flying Scotsmen both ways.