Highly organised getting you from…
Highly organised getting you from pickup point to hotel with porterage throughout. Booking very easy over the phone with staff always helpful and polite
4.6
Excellent
1,000 reviews
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Review summary
Alfa Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Accommodation was excellent .ff very…
Accommodation was excellent .Staff very efficient and helpful Food -Breakfast good selection of food Evening meal could be better Day trips-lovely day in Swanage and Poole no time to spend in Poole would rather slend a full day in Swanage Coach to Tamworth had to changd coach 3 times not sure if this a regular accuracebut its annoying Coming home straight to Tamworth but had to wait for a coach to pull in with 4 passengers on board Felt sorty fof the driver as he was getging grief from passengers waiting to get home But there had been a accident on the motoway so the delay couldn't be helped . Surely there must be a better way for logistics instead of changing at Tamworth and waiting and waiting and waiting
HOTEL WAS GREAT BUT THE INTER CHANGE IS…
HOTEL WAS GREAT BUT THE INTER CHANGE IS WAY TO LONG IT TOOK 8 AND HALF HOURS TO GET BACK HOME SOMETHING NEEDS TO BE DONE ABOUT THIS
From pickup to drop off home
From pickup to drop off home, everything was taken care of, all I had to do was turn up. The Hotel was lovely, food was good with plenty of choice and all meals were waiter service too. I had a single room which was quite spacious and there was no single supplement😊. The only negative was the shower didn't have a thermostat and was difficult to keep to one temperature but it wouldn't stop me from booking again. This was my first time with Alfa and won't be the last, the service by all staff at the hotel and the drivers was first class.
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Website
www.alfatravel.co.uk
All reviews
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Showing 231 - 240 of 996 reviews
cl
Had a lovely friendly driver Darren
Had a lovely friendly driver Darren. Coach comfy enough stops on the way.
Date of experience: June 9, 2025
CB
The Hydro Llandudno
The Hydro Llandudno Absolutely fabulous- staff, hotel, food and trips. Special mention of Ewa she is so friendly and efficient. Our driver Derek from Lyles Coaches words cannot explain him, he is top of the list. Can’t wait for our next holiday booked for July to Cumberland Hotel Scarborough. Alfa you are the best.
Date of experience: June 9, 2025
TB
best day out for me was Tank museum…
best day out for me was Tank museum 6min's from Hotel, yes the Garden's also did me a power of good , chatting with the staff and collecting names of various Plants. meal times and food excellent, that's why I book with Alfa.
Date of experience: June 9, 2025
MS
Satisfied customer
Everything from the room which was lovely and clean to the staff.. especially the young waitresses maddison and Shannon so very friendly..
Date of experience: June 9, 2025
ST
The hotel was clean and welcoming
The hotel was clean and welcoming . The staff are excellent. Breakfasts amazing , dinner was good but lacked heat ,but when mentioned was rectified. Good selection. Entertainment was good. Enjoyed Tracey K, James Rees and Teresa Dawkins especially. Francesca did finish at 10.30 so felt short changed. Mentioned it at Reception and was told would look into it.Other than that a perfect self drive say
Date of experience: June 9, 2025
MM
5 Day Wonder Bournemouth
Our first time using Alfa had a wonderful holiday in Bournemouth, a big thankyou to Thomas who was very courteous and helpful, an asset to your company !
Date of experience: June 8, 2025
MR
Scotland And stayed at Rob Roy…
Went to Scotland And stayed at Rob Roy hotel looked a bit old the rooms was a good size had dirty linen on the bed. The hotel food was good only one small bar area. We only had two nights entertainment out of four nights, hotel is situated in the middle of the country so you couldn’t wonder away very from the hotel..dangerous roads No footpath. coach driver was brilliant kept informed on the trips.. we did get fed up with souvenir shops at these places.
Date of experience: June 7, 2025
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