Review summary

Alfa Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

E

Elayne

4 out of 5 stars
Accommodation was excellent .ff very…

Accommodation was excellent .Staff very efficient and helpful Food -Breakfast good selection of food Evening meal could be better Day trips-lovely day in Swanage and Poole no time to spend in Poole would rather slend a full day in Swanage Coach to Tamworth had to changd coach 3 times not sure if this a regular accuracebut its annoying Coming home straight to Tamworth but had to wait for a coach to pull in with 4 passengers on board Felt sorty fof the driver as he was getging grief from passengers waiting to get home But there had been a accident on the motoway so the delay couldn't be helped . Surely there must be a better way for logistics instead of changing at Tamworth and waiting and waiting and waiting

Dm

David machin

4 out of 5 stars
HOTEL WAS GREAT BUT THE INTER CHANGE IS…

HOTEL WAS GREAT BUT THE INTER CHANGE IS WAY TO LONG IT TOOK 8 AND HALF HOURS TO GET BACK HOME SOMETHING NEEDS TO BE DONE ABOUT THIS

B

Butterfly

5 out of 5 stars
From pickup to drop off home

From pickup to drop off home, everything was taken care of, all I had to do was turn up. The Hotel was lovely, food was good with plenty of choice and all meals were waiter service too. I had a single room which was quite spacious and there was no single supplement😊. The only negative was the shower didn't have a thermostat and was difficult to keep to one temperature but it wouldn't stop me from booking again. This was my first time with Alfa and won't be the last, the service by all staff at the hotel and the drivers was first class.

SH

Stephen Hall

4 out of 5 stars
A lovely break!

This was our first holiday with Alfa and we really enjoyed it. We liked the hotel and the journey there was easy and without any problem. The hotel was nice and was clean. We thought our bed was a bit rickety and could do with some attention. There were two members of staff that really stood out, one in the dining room and Steve behind the bar was customer focussed and nothing was too much trouble for him. Rochelle in the dining room looked after us really well and both these people are a credit to the hotel. Unfortunately things started to unravel on the journey home where we had a prolonged wait at Tamworth because one of the connecting coaches had been delayed. However, our onward driver who was put under unnecessary pressure by a minority of customers, did everything right and although we didn’t get home until quite late we thoroughly enjoyed our time away. So much so that we have booked another holiday with you later in the year.

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

People also looked at

1 / 3
HR

Halfords Retail

www.halfords.com

2.348 out of 5 stars

2.3 (1000)

IC

International Card Services

www.icscards.nl

4.181 out of 5 stars

4.2 (1000)

FS

Fantastic Services

www.fantasticservices.com

4.755 out of 5 stars

4.8 (1000)

EH

ENGIE Home Services

www.engie-homeservices.fr

2.597 out of 5 stars

2.6 (1000)

All reviews

999 total • Write a review

Showing 151 - 160 of 995 reviews
CH
4 out of 5 stars

On the whole enjoyable

On the whole enjoyable, we were very lucky with the weather. Only problem, there was a step up when entering the bedroom, which made it difficult getting in and out. The windows were very difficult to open and close. Would have been drafty in a wind.

Date of experience: June 23, 2025

PT
5 out of 5 stars

Trip is ok but should be sorted

Trip was good room was very good

Date of experience: June 23, 2025

K
5 out of 5 stars

Smooth from start to finish.

Smooth from start to finish.

Date of experience: June 23, 2025

PB
5 out of 5 stars

Brilliant holiday with Alfa

Brilliant holiday with Alfa. Killarny and the Ring of Kerry. Southern Ireland. Excellent tour,interesting places to visit knowledgeable driver in Peter, who readily gave details of interest, he was friendly and helpful. The hotels were both excellent and food was also excellent. Absolutely no complaints whatsoever. We met some lovely people and made some lovely friends. Great pictures for loving memories. Well done Alfa and well done Peter. Best wishes from Phil and Helen Buckley. Cheshire.

Date of experience: June 23, 2025

gh
5 out of 5 stars

the hotel and all staff were brilliant…

the hotel and all staff were brilliant food in my opinion excellent entertainment great coach driver good very knowledgeable on trips out looking at booking our next one

Date of experience: June 23, 2025

D
3 out of 5 stars

I am sending you a review on the form…

I am sending you a review on the form you sent me before the h oliday. i think it will be more concice an there is moe room

Date of experience: June 23, 2025

c
5 out of 5 stars

Giant’s causeway and Belfast

Great trip, hotel superb - staff, food and communal spaces all top notch Included trips extremely enjoyable - out 9-5 for 3 days……seen and enjoyed so much Our driver Dave was the best Thank you for a excellent value for money holiday

Date of experience: June 23, 2025

MW
5 out of 5 stars

Visit beautiful places

Visit beautiful places, good Coaches

Date of experience: June 23, 2025

C

Caz

US

5 out of 5 stars

Food was excellent

Food was excellent, good choice, I had a nut allergy, but was catered for well. Coach holidays and staying in Hotels is all very new to me, I just felt a few more instructions were needed, I did ask questions but felt I could have been answered a bit more sensitively.We had the best weather, couldn’t have been better, all week, this all adds to the enjoyment of the holiday. This was a 7 day holiday, 15-21st June

Date of experience: June 23, 2025

K
5 out of 5 stars

Scarborough

Went self-drive. Hotel was clean and bright, beds comfy, bathroom clean and well stocked. Food was good with a reasonable choice and always came hot on hot plates. Entertainment was good and right for the age of the audience.

Date of experience: June 23, 2025

Previous1•••151617•••100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.