Review summary

Alfa Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

E

Elayne

4 out of 5 stars
Accommodation was excellent .ff very…

Accommodation was excellent .Staff very efficient and helpful Food -Breakfast good selection of food Evening meal could be better Day trips-lovely day in Swanage and Poole no time to spend in Poole would rather slend a full day in Swanage Coach to Tamworth had to changd coach 3 times not sure if this a regular accuracebut its annoying Coming home straight to Tamworth but had to wait for a coach to pull in with 4 passengers on board Felt sorty fof the driver as he was getging grief from passengers waiting to get home But there had been a accident on the motoway so the delay couldn't be helped . Surely there must be a better way for logistics instead of changing at Tamworth and waiting and waiting and waiting

Dm

David machin

4 out of 5 stars
HOTEL WAS GREAT BUT THE INTER CHANGE IS…

HOTEL WAS GREAT BUT THE INTER CHANGE IS WAY TO LONG IT TOOK 8 AND HALF HOURS TO GET BACK HOME SOMETHING NEEDS TO BE DONE ABOUT THIS

B

Butterfly

5 out of 5 stars
From pickup to drop off home

From pickup to drop off home, everything was taken care of, all I had to do was turn up. The Hotel was lovely, food was good with plenty of choice and all meals were waiter service too. I had a single room which was quite spacious and there was no single supplement😊. The only negative was the shower didn't have a thermostat and was difficult to keep to one temperature but it wouldn't stop me from booking again. This was my first time with Alfa and won't be the last, the service by all staff at the hotel and the drivers was first class.

SH

Stephen Hall

4 out of 5 stars
A lovely break!

This was our first holiday with Alfa and we really enjoyed it. We liked the hotel and the journey there was easy and without any problem. The hotel was nice and was clean. We thought our bed was a bit rickety and could do with some attention. There were two members of staff that really stood out, one in the dining room and Steve behind the bar was customer focussed and nothing was too much trouble for him. Rochelle in the dining room looked after us really well and both these people are a credit to the hotel. Unfortunately things started to unravel on the journey home where we had a prolonged wait at Tamworth because one of the connecting coaches had been delayed. However, our onward driver who was put under unnecessary pressure by a minority of customers, did everything right and although we didn’t get home until quite late we thoroughly enjoyed our time away. So much so that we have booked another holiday with you later in the year.

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

People also looked at

1 / 3
HR

Halfords Retail

www.halfords.com

2.348 out of 5 stars

2.3 (1000)

IC

International Card Services

www.icscards.nl

4.181 out of 5 stars

4.2 (1000)

FS

Fantastic Services

www.fantasticservices.com

4.755 out of 5 stars

4.8 (1000)

EH

ENGIE Home Services

www.engie-homeservices.fr

2.597 out of 5 stars

2.6 (1000)

All reviews

999 total • Write a review

Showing 131 - 140 of 995 reviews
JL
5 out of 5 stars

Excellent Holiday

The holiday is very good value I went to Eastbourne in May and felt that overall the food was better there than in Weymouth The evening meals did not have as many choices for the main meal as usual The starters and desserts were fine. The hotel in Weymouth was a good location, the staff were very helpful and friendly. Our room was spacious and clean. Adrian, the driver, was excellent. Very friendly and helpful. I have no complaints about the trip or excursions it was all very enjoyable and I shall be booking for next year. I have and will continue to recommend Alfa to friends.

Date of experience: June 27, 2025

KM
4 out of 5 stars

Had a lovely holiday

Had a lovely holiday, lovely hotel & staff, great food, clean room, only thing the hotel needs to improve on is their WiFi!! Onward travel was great but going home was very slow as couldn’t go into Reading Services till 2.45 so had to kill 2 hours!! Would have been better to Stay in Porthcawl till 12 o’clock as this would have solved the extra time! Other than this had a very enjoyable holiday & looking forward to our next one in August😃

Date of experience: June 26, 2025

RH
4 out of 5 stars

Our Welsh Alfa holiday

Our stay at the Seabank hotel was excellent, all staff polite and helpful,the refurbishment very good, food and service in the restaurant outstanding, location ideal for walking to town and promenade Mr & Mrs. R F Hayman

Date of experience: June 26, 2025

MH
5 out of 5 stars

T he location of the holiday was lovely set in secluded grounds of fields and woodland with plenty of wildlife including Red Squirels.

The location of the holiday. It was very relaxing, the staff at the hotel were very helpful and friendly. The other guests on the holiday were also very friendly and helpful. The excursions were lovely places to visit. The food was also very good. The hotel itself was a very comfortable place to stay

Date of experience: June 26, 2025

PJ
5 out of 5 stars

Everything went like clockwork

Everything went like clockwork. Excellent driver Tony who kept us well informed about the trips and info on the area we were staying. Lovely welcome from the hotel staff and Nicola our waitress was really professional and caring and nothing was too much trouble. Our room was spotlessly clean.

Date of experience: June 26, 2025

H
4 out of 5 stars

Queens Hotel

Nice room, pleasant staff,. Food could be better quality though. Otherwise a very nice holiday

Date of experience: June 25, 2025

Kb
5 out of 5 stars

Will only use this company nobody else will do

Amazing First holiday with alpha travel we were extremely impressed can’t wait to go with you guys again

Date of experience: June 25, 2025

HM
5 out of 5 stars

Just a lovely time

Just a lovely time, the hotel was smashing, and the food…..as ever. The differentiating factor from other holidays was the excellent staff- wonderful, driver, reception, bar, dining room and housekeeping. Well done.

Date of experience: June 24, 2025

dw
4 out of 5 stars

The coach driver Russell was very…

The coach driver Russell was very helpful and the hotel was good.i was on the 5 floor which was a long way up

Date of experience: June 24, 2025

D

Dot

US

5 out of 5 stars

Holiday to Cromer

The journey from feeder coach to main coach went very smoothly. Very friendly welcome. Hotel very clean .I am coeliac and had a choice of gluten free foods. I travelled on my own but everyone very friendly

Date of experience: June 24, 2025

Previous1•••131415•••100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.