Review summary

Ad Hoc Property Management Ltd is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and expensive.

Based on reviews, created with AI

See what reviewers are saying

Home sweet home

Came back from work and resting in my new wonderful home. I can’t rate Daryl enough for the experience he’s given me, he’s made it so easy to move here. Moving from Norwich was difficult finding somewhere, and it was a really smooth seamless process. Being from Heaton from where I came from and being able to locate me next to my mum. Thank you ever so kindly, Olivia :)

G
OK company

OK company. Very cheap rent. Sign up process very easy

K
Helpful, Friendly, and Great Communication

I've been in touch with Ad Hoc for a while now, both Claire and Aaron have been great throughout. Claire was super helpful in answering all my questions (and there were a lot!) and kept me updated even when things weren’t 100% confirmed yet. She was honest about what they could and couldn’t provide, which I really appreciated. Aaron reached out to me about a new place and was quick to follow up with details. It was nice to deal with someone straightforward and responsive. There were a couple of delays earlier on, but Claire took the time to explain what happened and made sure things were handled better moving forward. That really showed me they cared about doing right by people. Overall, both Claire and Aaron were professional, down-to-earth, and easy to deal with. Would definitely recommend them if you’re thinking about trying property guardianship with Ad Hoc.

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All reviews

565 total • Write a review

Showing 531 - 540 of 561 reviews
A
5 out of 5 stars

Review after gaining a property

This has been my first property I have moved into and the process from Ad Hoc has been very easy and smooth, from enquiring about the property to getting the keys. I have had no problems so far and always get the help when I am unsure about something. If I ever need to look at moving elsewhere, Ad Hoc would be my first point of contact.

Date of experience: January 29, 2021

DS
5 out of 5 stars

Very pleased with the service provided…

Very pleased with the service provided by Ad Hoc and Ellie especially was very helpful.I have moved into a great property with low rent and the process was very quick and easy.

Date of experience: January 29, 2021

PD
4 out of 5 stars

Good property management company

Easy to deal with and very helpful whenever we had a problem with a Live In Guardian (LIG). Most of the LIGs were very good (we had an average of about 15-16 over a 12 month period) but the odd one did require urgent action and Ad Hoc responded very quickly. Their accounting team needed a few pushes to transfer money due to us but this was only in the first couple of months, thereafter all good. I dealt with Zack who was excellent throughout.

Date of experience: January 29, 2021

RH
4 out of 5 stars

Had a good experience with Ad HOC made…

Had a good experience with Ad HOC made myself feel very welcome and explained everything clearly to me and if I have any issues they are always straight there to help. Daryl is very welcoming and has helped myself with issue that had occurred.

Date of experience: January 29, 2021

CR
5 out of 5 stars

Adhoc Liverpool

The Liverpool branch have been fantastic, so helpful at every stage of my move, Ellie has been great, friendly so so helpful.

Date of experience: January 29, 2021

EP
5 out of 5 stars

Great first impressions

I was very impressed with the friendliness of the team when I booked and attended a viewing near Leeds. I really like the sound of the Guardian concept which helps property owners and also would have given me the flexibility and chance to save money that I need. Unfortunately I couldn’t take the property as my circumstances changed but as soon as I know where my work needs me I’ll be in touch with Ad Hoc again.

Date of experience: January 29, 2021

JW
5 out of 5 stars

Amazing experience with Ad Hoc

Amazing experience with Ad Hoc. Both Ellie and Rob where keen to help me anyway they could. Always happy to take a phone call and from seeing the property to moving in was 1 week. Absolutely overjoyed.

Date of experience: January 29, 2021

AA
4 out of 5 stars

Had a great experience with Ad Hoc

Had a great experience with Ad Hoc. Accomodation was pretty good for the price and the team were friendly to deal with. I read some of the reviews and wonder how experiences can differ so much, but each to their own I suppose. I have no hesitation in recommending Ad Hoc!

Date of experience: January 27, 2021

RZ
1 out of 5 stars

dishonest and dangerous landlord

they have some properties where living standard is life threatening(Leek-residential homes) despite that the property is one big health hazard they keep letting it and putting people's life at risk.I moved out straight away when I started to develop serious health issues.Letting agents and lanlords can be very dishonest people who can not be trusted

Date of experience: December 27, 2020

JT
5 out of 5 stars

I find ad hoc really well and helpful I…

I find ad hoc really well and helpful I live in East London in a old pub and there is all ways some one to help if I need it as it cheep to live in and the people are here to help I don't find them negative at all

Date of experience: December 10, 2020

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