Review summary

Ad Hoc Property Management Ltd is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and expensive.

Based on reviews, created with AI

See what reviewers are saying

Home sweet home

Came back from work and resting in my new wonderful home. I can’t rate Daryl enough for the experience he’s given me, he’s made it so easy to move here. Moving from Norwich was difficult finding somewhere, and it was a really smooth seamless process. Being from Heaton from where I came from and being able to locate me next to my mum. Thank you ever so kindly, Olivia :)

G
OK company

OK company. Very cheap rent. Sign up process very easy

K
Helpful, Friendly, and Great Communication

I've been in touch with Ad Hoc for a while now, both Claire and Aaron have been great throughout. Claire was super helpful in answering all my questions (and there were a lot!) and kept me updated even when things weren’t 100% confirmed yet. She was honest about what they could and couldn’t provide, which I really appreciated. Aaron reached out to me about a new place and was quick to follow up with details. It was nice to deal with someone straightforward and responsive. There were a couple of delays earlier on, but Claire took the time to explain what happened and made sure things were handled better moving forward. That really showed me they cared about doing right by people. Overall, both Claire and Aaron were professional, down-to-earth, and easy to deal with. Would definitely recommend them if you’re thinking about trying property guardianship with Ad Hoc.

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

565 total • Write a review

Showing 1 - 10 of 561 reviews
C

CJ

US

4 out of 5 stars

Great way to save some cash

I have been in 2 properties and an about to move to a 3rd one very soon. Looking at the one star reviews it is amusing to see people complaining about poor buildings, no hot water and no heating. Well duh, they are mostly old municipal buildings waiting on planning for demolition. But at these prices you can't expect a palace. I have not been bothered by these issues as I came into this with my eyes wide open. I have saved quite a bit of money, had an interesting bunch of co-renters and it's been (mostly) good. The only reason I've given 4 stars is because there seems to be a bit of communication breakdown when asking questions. One person gives an answer but the same question asked of someone else can get quite a different answer. Trina has been super at getting me transferred to my new residence and Claire has been totally reliable from day one. Perhaps I've been lucky but the old adage of "you get what you pay for" is no different here than anywhere else

Date of experience: June 18, 2025

L

Leo

US

5 out of 5 stars

Ad Hoc Property Review

I'm really happy with how smooth everything went with Ad Hoc! Just moved into my new place and honestly thought it would be way more stressful. The whole team was so helpful from start to finish - they answered all my questions and made it feel really straightforward. Such a relief! It's rare to find something this easy in London, so I'm pretty grateful right now.

Date of experience: June 16, 2025

AT
5 out of 5 stars

Wonderful people, Wonderful home

Huge thanks to Lauren at Leeds Ad hoc, helped and guided me though everything I needed to do and showed me my best options. Incredibly helpful lady, went out of her way to get me settled in as soon as possible. Great place, great company, Lauren .... awesome x

Date of experience: June 16, 2025

SS
5 out of 5 stars

Julius was incredibly kind and…

Julius was incredibly kind and attentive throughout the whole process. He explained everything clearly, answered all my questions, and even fast-tracked my check to help me move in sooner. He was very caring and easygoing, which made the whole experience feel so welcoming. Thank you so much, Julius—it already felt like home before I was even handed the keys. I am truly grateful. ☺️

Date of experience: June 13, 2025

S
5 out of 5 stars

Love being a property guardian

Love being a property guardian been with them for years, when I moved to Manchester from London one of their properties was my first home in the city, moved out, then became a guardian with them again after the pandemic and have recently moved back to London and relocated to one of their properties here, would definitely recommend! They are amazing!

Date of experience: June 11, 2025

J

Jay

US

5 out of 5 stars

Highly recommend ad hoc & fed praises to her :)

Fed made my experience the best I have ever received when going to a view a house. She’s the most friendly professional humble human being (no exaggerations here) Highly recommend adhoc love living at this property super easy company to deal with (Makes a change after dealing with tight greedy landlords) Fed was so helpful throughout my whole application and with my moving in process 10/10 rating to her and ad hoc 😊

Date of experience: June 11, 2025

gc
5 out of 5 stars

Exceptional Support from Federica at Ad Hoc

Federica has been an incredible support as my property manager through Ad Hoc. She went above and beyond her role recently to help me out with some additional services, showing not only professionalism but real care and kindness. It’s rare to come across someone so dedicated, responsive, and genuinely willing to help. Her support made a real difference during a stressful moment, and I’m incredibly grateful. Ad Hoc is lucky to have her—thank you, Federica!

Date of experience: June 4, 2025

AN
5 out of 5 stars

So far so good

So far so good! The staff have been friendly, relatable and more importantly up front about what the guardianship is and everything so far has been perfect. We have had a few requests to fix things and they were fixed within a day or two. Great service.

Date of experience: June 3, 2025

AM
5 out of 5 stars

One of the best property experiences I’ve had, largely thanks to Lauren and Martin

Finding a place with Ad Hoc has been an extremely easy and pleasant experience for me, especially compared to other property agencies I’ve dealt with. Both Lauren and Martin have been very communicative and cooperative whenever I have spoken to them before, during, and after moving into my current home. I am confident that they will continue to be very helpful and friendly faces whilst I stay at this property.

Date of experience: June 2, 2025

AL
5 out of 5 stars

New guardian

Back in February 2025, I was looking to move and came across a property managed by Ad Hoc and it was the first time I found out about the guardianship. I went to see the property and met Federica, she was incredible from the first minute, very open, honest, straightforward, extremely informative and helpful. At the time I could not make it so I kept Federica’s number. In April when I came across the property again, I straight away messaged Federica and once again, she was brilliant and helped me through the whole process. Although one should be prepared for temporary living as a guardian, it’s greatly important how honest and informative Federica is and makes the whole process so much more stress free!

Date of experience: May 29, 2025

Previous12•••57Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.