Ad Hoc Property Management Ltd is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and expensive.
Came back from work and resting in my new wonderful home. I can’t rate Daryl enough for the experience he’s given me, he’s made it so easy to move here. Moving from Norwich was difficult finding somewhere, and it was a really smooth seamless process. Being from Heaton from where I came from and being able to locate me next to my mum. Thank you ever so kindly, Olivia :)
Very helpful and quick service
OK company. Very cheap rent. Sign up process very easy
I've been in touch with Ad Hoc for a while now, both Claire and Aaron have been great throughout. Claire was super helpful in answering all my questions (and there were a lot!) and kept me updated even when things weren’t 100% confirmed yet. She was honest about what they could and couldn’t provide, which I really appreciated. Aaron reached out to me about a new place and was quick to follow up with details. It was nice to deal with someone straightforward and responsive. There were a couple of delays earlier on, but Claire took the time to explain what happened and made sure things were handled better moving forward. That really showed me they cared about doing right by people. Overall, both Claire and Aaron were professional, down-to-earth, and easy to deal with. Would definitely recommend them if you’re thinking about trying property guardianship with Ad Hoc.
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www.adhocproperty.co.uk565 total • Write a review
I found this opportunity randomly and I asked more infos. Hasnat was kind and professional, he explained to me everything and helped me from the beginning to the end. Absolutely professional and kind
Date of experience: June 1, 2021
US
I went to look at a room last week to become a guardian and I was turned down because a neighbour didn't like the fact I had tattoos and the owners (which are the police force) said they don't want someone who is heavily tattooed give the wrong impression. I am heavily tattooed but all you could see of my tattoos were my hands. I was in a serious car accident 14yrs ago leaving me with serious scarring on my face so I had the tattoos done to try and draw people attention from my scars to my tattoos. I work full time and I haven't been in any trouble for over 12yrs but not once did anyone try and argue my case and I have glowing references both personal and professional. I went to the police station today and logged a formal complaint and the 2 officers I dealt with were serious concerned about this aswel as shocked about that because over half the police force have tattoos, I have suffered badly with my mental health as a result of my scars and this has caused me to backwards. I have never had to warn anyone about my tattoos before meeting them but I have for the last wk. Adhoc have blamed the police but what they should have done was fight for my rights and stop this discrimination. The police have taken this matter very seriously and I'm currently waiting for a call from the inspector investing this because in todays world this type thing shouldn't be happening. If you are tattooed don't go to this company as you won't get the room and your be wasting your time
Date of experience: May 24, 2021
Ad Hoc Property Management I start renting from Ad Hoc sinds 2018. Never had an issue. They are professional and doing the right things to sort you out. The communication with Ad Hoc is always top. Never had to wait too long whenever I mailed or used WhatsApp. To be a guardian is different from living in a house only by yourself. It is a way of life. You have to make yourself comfortable in the space you got. You have to build up the cooperation with Ad Hoc and aim for a harmonious working method. Because the houses and the composition of the household are different, you have to take each other into account. Besides, everywhere in this world we have to take each other into account. A guardian has also make an effort to make the best of it with Ad Hoc. You need two benevolent parties for a relationship.
Date of experience: May 19, 2021
No running hot water for over 6 months now in the kitchen and they have made absolutely no effort to fix this. They have just taken 6 months to provide a kitchen tap, but then had the cheak to ask us to fit it instead of doing the work themselves. Have to have s showers in pitch dark as light has been broken for months. They are only interested in taking people's money and not actually providing a service. Properties leave a hell of a lot to be desired. Too may cons not enough pro's. Avoid at all costs
Date of experience: May 19, 2021
US
I moved in to the property over a year ago when ad-hoc took over this house. The property has been in a good condition and due to building a good relationship with ad-hoc as a house, we have really been left to it. Being a house of 4 and having some control in who gets to move in has really meant harmony and also meant we have built a nice family and all enjoyed living under the scheme. Like every project, there were some small teething issues at the start, no one knew the electricity was on a meter until there was no power and there was an delay in to fixing issues. But this is contractual stuff between them and the owners . However once we spoke to the ad-hoc team (particularly Paul), Ad-hoc have been brilliant land lords especially through the pandemic. They are always at the end of the phone, fixed maintenance issues quickly and really worked hard to make sure everyone in the house has the best experience. Trina is also amazing, she is always at the end of a phone and is so efficient in sorting out paper work, and we have plenty of notice when people come on site. This is my second guardianship and I have been a guardian for 4 years now with multiple companies. I would recommend people understanding about being a guardian before moving in. It is very different to renting! The properties will never be amazing because most are getting knock down, you live with multiple people and you have to build some sort of community, but that is reflected in the price. I pay about £150-200 less than the average room in Winchester when you add bills. I would say Ad-hoc is a partnership, they are keen to make sure you have a good experience but you have to build that relationship with them too.
Date of experience: May 19, 2021
US
I was really pleased with the service provided by Hasnat, he was always in quick contact and made a typically stressful experience seamless and unproblematic. I want to thank him personally for his conduct in all areas of the process :)
Date of experience: May 14, 2021
I have been with Ad Hoc as a guardian for 4 years. It has given me cheap and affordable accommodation for that time. Occasionally there have been issues with other guardians regarding unacceptable behaviour, but Ad Hoc have always dealt with it professionally. Maintenance issues have been dealt with promptly. I used to be with another guardian company, but Ad Hoc have been much better. I've made new friends and it has been good to have fellow guardians to socialise with during these recent difficult times. Overall it has been a great experience for me and I am grateful to have had the chance to live cheaply for that period of time.
Date of experience: May 4, 2021
Hasnat was great for me personally when moving in. Sorted everything real easily with no hassle. Would definitely recommend
Date of experience: May 4, 2021
Hasnat made the whole process so smooth and easy :) ad hoc have been great and very supportive through the whole thing. 10/10! Can't wait to settle in :)
Date of experience: May 4, 2021
