Dublin and Great Britain
The tour manager, Paul Daley, was knowledgable, interesting and fun. The trip was well organized and we saw a lot in 10 days. The only negative was the hotel in Edinburgh. Skimpy towels, not a great breakfast.

ACIS Educational Tours is a provider of educational travel opportunities designed specifically for teacher-led student groups. The company focuses on creating enriching travel experiences that empower educators to expose their students to diverse cultures and global perspectives beyond the classroom. Through a variety of customizable tour packages, ACIS aims to enhance students' learning through real-world experiences, fostering personal growth and cultural awareness. The primary customers of ACIS are teachers, school administrators, and educational institutions seeking to organize meaningful travel experiences for their students. With dedicated program consultants and experienced tour managers, ACIS ensures that every aspect of the trip is well-planned and executed, allowing educators to focus on the educational aspects of travel. By prioritizing safety, educational value, and logistical support, ACIS Educational Tours strives to offer exceptional student travel programs.
ACIS Educational Tours receives high praise from many customers, who highlight the exceptional planning and execution of their trips. Reviewers frequently commend the knowledgeable and friendly tour guides, as well as the centrally located hotels that enhance the travel experience.
Many express satisfaction with the well-organized itineraries, noting that their trips to destinations like Paris, Costa Rica, and Italy were memorable and enriching for students. However, some customers report issues with trip cancellations and delays in refunds, which have caused frustration. Despite these concerns, the overall sentiment remains positive, with a significant majority of travelers expressing their intent to continue using ACIS for future educational tours.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 737 | 100% | +0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 3 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 4.5 | 6 |
| Nov 24 | — | 0 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | 4.2 | 5 |
| Apr 25 | 5.0 | 2 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 4 |
| Jul 25 | 4.9 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I can't imagine traveling with a better company”
“When ACIS canceled the trip, they promised a full refund”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.9 out of 5 (good) | 4.9 out of 5 (good) | −1% | 737 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.4 out of 5 (fair) | — | −1% | 1,014 |
Bottom line: ACIS Educational Tours is #5 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 3.9).
500 reviews of ACIS Educational Tours. Filter by what matters to you.
The tour manager, Paul Daley, was knowledgable, interesting and fun. The trip was well organized and we saw a lot in 10 days. The only negative was the hotel in Edinburgh. Skimpy towels, not a great breakfast.
My trip to Italy in Italia Panorama was excellent with some glitches. These may seem small but they demonstrated an underlying lack of concern and a robotic adherence to protocol. 1. The initial flight was delayed nine hours. Wnen I called to inform ACIS, I was asked and reasked questions about what steps I had taken so far. I replied that I was sitting in the airport waiting (seriously?). 2. I asked ACIS to send out an email to my tour keeping them updated as to flight status. This seemed to be too much effort for the woman to handle as she transferred my call and made me wait. Finally they called back proud of the fact that they had sent out this email as opposed to my having to do it on my cell phone in micro-font. Third, a woman from the main office joined my group for dinner in Rome despite that I had said no a couple of times to this idea. I walked out of the dinner. This also showed me who was really in charge and it was not I, the main chaperone/teacher. If you took those items out of the equation, the tour was fantastic and our tour guide was non-pareil great.
The majority of the trip was fabulous. It was a whirl wind tour even though it was 14 days in length. Terryl (sp) from Israel was certainly very knowledgeable and kept the group motivated and moving. Bumps along the way included, joining with another group that we were not informed of prior to the trip. Because of the differences in group structures, rooming was unequal both person and most significantly financially. No one in either group was in a triple room but I was charged an additional $800. to book a double for my daughter. A luxury it seems all others received without that added cost. The meals along the trip, while I understand the need to keep the cost contained were certainly not up to most European expectations. There was more chicken and rice served in Italy than I have ever seen. I realize it's a cheap filler but I would not want students from there to come to the US and experience bread and potatoes as what all Americans eat daily. All hotels were located in central locals with good transportation nearby. The tours of some high end local shops was a challenge to these kids on a budget and took up chunks of time otherwise used for other activities. the glass blowing demonstration in Venice was good but there wasn't a single thing in that shop for any of these students to reasonably purchase. The overall trip was an experience of a lifetime for most (if not all) of these students. I would still highly recommend the experience.
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Our ACIS representative, Stephanie Smith, was terrific. Our ACIS European tour guide, Albert, was very informative and assisted me when I had an accident in Budapest. I am thankful I had both people with me on the trip. In Budapest I took a nasty fall in an intersection and landed on my face. I had cuts, severe bleeding, and a fractured nose. The problem was that no one knew where a hospital was. I think ACIS should give the tour manager and all ACIS employees information on hospitals near where we are traveling. The facility I was driven to in a taxi was horrible. It was filth. The medical staff did not use gloves or even was their hands. I had to insist on an x-ray that I then had to pay for in cash before I could receive it. (ACIS did reimburse me for all expenses.) Stefanie and another ACIS traveler met me at the hospital and got me in a cab to go back to the hotel. They then found a pharmacy after an hour of searching to get me alcohol and fresh bandages to clean up. Please make efforts to give medical information to your staff. I continued the trip and all the hotels were excellent. The first nights dinner in Prague was not good and the last nights dinner in Munich was terrible. In Munich it was a two mile walk back to the hotel. I enjoyed the group I traveled with and the knowledge of Albert and all the individual guides was excellent. All ended well. I have recovered with only two scars on my face.
The tour guide was very knowledgeable but at times talked down to the participants. Maybe he should consider retirement as he lacks patience. The dinners started off great but declined in atmosphere and quality as the trip progressed. There should also be at least two options for the dinner menu. I especially enjoyed the times when we were free to go off on our own and explore the city. All in all, I was happy to have taken the trip I have dreamed of all of my life.
The entire trip was perfect until the last day. The bus picked us up later than we had originally thought and we thought we would be fine but we almost missed our plane from Barcelona into Atlanta and then only had an hour or so to get off the plane in Atlanta and go through customs and back through security and to find where our next gate was and then we almost missed that plane too. Definitely the best trip of my life with the worst day of travel I've ever experienced tagged onto the back. Other than that though, everyone and everything was really well planned and nice and great and such.
1) We love our tour manager. She is kind, great with the kids, and passionate about what she does. 2) Our schedule was a bit messy - We would have liked more details leading into the tour so that we could put in our two cents in the matter. Things were a bit scattered, the schedule was too packed, and sites weren't seen efficiently (ie, we did a bus tour that ended right at the Notre Dame, which we spent a half day metro-ing out the day before to see - Could have all been done at once!), wasting chunks of the day. 3) I would NOT do a cooking lesson in Paris. It was a WASTE of an afternoon, with zero cultural takeaway. There was no actual cooking lesson, and it was such a shame to lose an entire afternoon in PARIS doing that. It could have been time better served while in the south - if it were an actual lesson with culture, etc. 4) The ACIS team was AMAZING at responding to the events in Nice. They responded quickly, flexibly, and always with the students' best interest at heart. 5) Group dinners were sub-par. We were served the same food multiple nights, and it wasn't very French. None of our kids walked away from the trip feeling much liking toward French food, which is a shame! 6) The accommodations were excellent, the bus driver was wonderful, and the cities we visited were beautiful. Beyond the smaller details, it was all well orchestrated.
Our tour guide was very nice and she had great stories to connect us to the sites. Things occasionally felt a little under-organized, though we were a large group so maybe that could not have been avoided. A very minor blemish on an otherwise great experience. Our bus driver was top notch. Overall I was very satisfied.
I liked it however it was little sloppily planned most of it was fun maybe an extra few days would be better.
ACIS Educational Tours is a provider of educational travel opportunities designed specifically for teacher-led student groups. The company focuses on creating enriching travel experiences that empower educators to expose their students to diverse cultures and global perspectives beyond the classroom. Through a variety of customizable tour packages, ACIS aims to enhance students' learning through real-world experiences, fostering personal growth and cultural awareness. The primary customers of ACIS are teachers, school administrators, and educational institutions seeking to organize meaningful travel experiences for their students. With dedicated program consultants and experienced tour managers, ACIS ensures that every aspect of the trip is well-planned and executed, allowing educators to focus on the educational aspects of travel. By prioritizing safety, educational value, and logistical support, ACIS Educational Tours strives to offer exceptional student travel programs.
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