Review summary

247 Home Rescue is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

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Based on reviews, created with AI

See what reviewers are saying

R
Great experience

Thomas, the engineer was very friendly and knowledgeable. He offered fantastic customer service. Highly recommended

M
Great job

Called in advance, turned up on time, polite on arrival, left no mess. Perfect!

T
Unexpected Call… Great Result

The call initially came out of the Blue late evening as I was looking at and comparing the quote with my existing cover. The agent was able to put me at my ease by providing evidence of his authenticity. He outlined in a little more detail the main benefits and answered my questions making sure I understood

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Showing 81 - 90 of 996 reviews
B

BF

US

5 out of 5 stars

Overall good

Overall good Although the online system showed little availability, it was easy to book a convenient appointment over the phone. The engineer, Tony, was great. He phoned in advance, came early and did a thorough and efficient job. Very pleasant and friendly. 247 should be commended for using good, local-based engineers.

Date of experience: July 10, 2025

F

Fal

US

1 out of 5 stars

Engineer David Greenidge attend the…

Engineer David Greenidge attend the boiler servicing he did call in advance before coming he was polite and carried out the service and was pleasant but since he’s left whenever we start the thermostat the spur in the consumer board trips I am trying to call 24 rescue and they’re asking me to pay the access fees again plus they are not able to understand that who they need to send out electrician or the heating engineer, so not happy with the service right now I have no hot water eating,

Date of experience: July 10, 2025

JT
5 out of 5 stars

The engineer

The engineer, Shaun, was extremely professional and polite.

Date of experience: July 10, 2025

RW
5 out of 5 stars

Boiler Service

Good Engineer called Paul did s very good job on July 9th.

Date of experience: July 10, 2025

KM
5 out of 5 stars

Great service from the engineer…

Great service from the engineer (Andrew) and team on the phone.

Date of experience: July 10, 2025

MR
5 out of 5 stars

The engineer who came was very polite…

The engineer who came was very polite and did his job very helpful no mess thank you

Date of experience: July 10, 2025

E

Edd

US

4 out of 5 stars

5/5 for Gary Rhodes in the Manchester

5/5 for Gary Rhodes in the Manchester area. The slight drop in rating is because the service booking system is chaotic with a first come, first served the day before. If a true schedule in advance system were in place, the company would be 5/5 too.

Date of experience: July 10, 2025

dh
5 out of 5 stars

Shaun greeted me very politely

Shaun greeted me very politely, and was very pleasant throughout the visit

Date of experience: July 10, 2025

K
5 out of 5 stars

Friendly and professional service

Friendly and professional service

Date of experience: July 10, 2025

MR
5 out of 5 stars

Professional engineer - no fuss service

Engineer was very friendly and professional and informed me of the work being done.

Date of experience: July 10, 2025

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