Review summary

247 Home Rescue is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

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Based on reviews, created with AI

See what reviewers are saying

R
Great experience

Thomas, the engineer was very friendly and knowledgeable. He offered fantastic customer service. Highly recommended

M
Great job

Called in advance, turned up on time, polite on arrival, left no mess. Perfect!

T
Unexpected Call… Great Result

The call initially came out of the Blue late evening as I was looking at and comparing the quote with my existing cover. The agent was able to put me at my ease by providing evidence of his authenticity. He outlined in a little more detail the main benefits and answered my questions making sure I understood

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Showing 71 - 80 of 996 reviews
C
5 out of 5 stars

Well train and polite staffhe gu idelines were clearly explained …

The guidelines were clearly explained without any issues relating to the policy . The officer were very polite and knows exactly how to deal with question put forward to him knowledgeable and knows his job keep it up my friend

Date of experience: July 10, 2025

C
1 out of 5 stars

Horrible experience in every aspect

Horrible experience in every aspect. They renewed my subscription without my agreement, they think that their policies are above the law, engineers book but they don't attend, when they attend they lie about "short circuits" and they don't do the job - on the top of that they lie about the visit saying that there was nobody at home...the list has no end! I tried to cancel and I had to wait for 15 minutes on the phone just for the line to go off...I stopped the direct debit and they restarted it! Avoid!!!

Date of experience: July 10, 2025

CP
5 out of 5 stars

An exceptional engineer - ELSAYED!…

The engineer (Elsayed) was very polite and a manner full gentleman. He certainly is certainly very knowledgable about his job and did the work with great pride. Thank you 24/7 for employing engineers who enjoys their job. Elsayed did a very through boiler maintenance examination. Thank you:

Date of experience: July 10, 2025

S
5 out of 5 stars

Very helpful

Very helpful

Date of experience: July 10, 2025

SK
5 out of 5 stars

Boiler Service

Engineer was friendly & efficient

Date of experience: July 10, 2025

mw
5 out of 5 stars

Great engineer

Great engineer, Damien, very polite and efficient

Date of experience: July 10, 2025

MJ
5 out of 5 stars

Humaun was incredible

Humaun was incredible. Really went above and beyond to fix our boiler. Highly recommend him and the company!

Date of experience: July 10, 2025

C
5 out of 5 stars

Great experience with Sam

Sam helped me with repairing the toilet emergency work. He is professional, competent, with good characteristics. He communicated well before arriving and gave plenty of time for me to travel to site. I am glad for his good quality work.

Date of experience: July 10, 2025

F
5 out of 5 stars

Easy to set up

Straightforward sign up process.

Date of experience: July 10, 2025

J
5 out of 5 stars

Very polite and pleasant engineer

Very polite and pleasant engineer. Left no mess!

Date of experience: July 10, 2025

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