Review summary

247 Home Rescue is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

R
Great experience

Thomas, the engineer was very friendly and knowledgeable. He offered fantastic customer service. Highly recommended

M
Great job

Called in advance, turned up on time, polite on arrival, left no mess. Perfect!

T
Unexpected Call… Great Result

The call initially came out of the Blue late evening as I was looking at and comparing the quote with my existing cover. The agent was able to put me at my ease by providing evidence of his authenticity. He outlined in a little more detail the main benefits and answered my questions making sure I understood

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All reviews

1,000 total • Write a review

Showing 91 - 100 of 996 reviews
c
5 out of 5 stars

My experience was very good

My experience was very good

Date of experience: July 10, 2025

AJ
5 out of 5 stars

Annual Boiler Service

As part of our boiler cover, an engineer came in the scheduled time slot to do the annual service. A professional job, thank you Frederik.

Date of experience: July 10, 2025

J
5 out of 5 stars

Nice man

The engineer was very pleasant and polite and wore protective shoes when going upstairs, he explained what he had done very clearly, very good

Date of experience: July 10, 2025

ND
5 out of 5 stars

The engineer Bradley was very polite…

The engineer Bradley was very polite and friendly and he worked very quietly and did a great job.

Date of experience: July 10, 2025

SM
5 out of 5 stars

Great prices and the set up process was…

Great prices and the set up process was seamless. Kashaf and Mary were a pleasure to deal with.

Date of experience: July 10, 2025

BS
5 out of 5 stars

Boiler Service

Engineer John was very polite and helpful!

Date of experience: July 10, 2025

MR
4 out of 5 stars

Friendly engineer Geoffrey Graham

Friendly engineer Geoffrey Graham, got an appointment for the repair for next day. Was repaired within about 10minutes. Wasn’t happy had to pay £95 excess for appointment, especially when engineer had come out to service last week and said everything was fine and within 1 week I had no hot water because of a blocked pipe??? Customer service quite rude when I’ve renewed my policy previously, possibly due to language barrier, I think the offices are in India maybe?

Date of experience: July 10, 2025

KG
5 out of 5 stars

Engineer was good and polite

Engineer was good and polite, he completed the boiler service.

Date of experience: July 10, 2025

MA
5 out of 5 stars

Good experience…

The engineer was polite and left no mess. The serfvice didn't take long and he let me know what was happening

Date of experience: July 10, 2025

GS
5 out of 5 stars

Excellent simple to use

Excellent simple to use

Date of experience: July 10, 2025

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