Review summary

247 Home Rescue is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

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Based on reviews, created with AI

See what reviewers are saying

R
Great experience

Thomas, the engineer was very friendly and knowledgeable. He offered fantastic customer service. Highly recommended

M
Great job

Called in advance, turned up on time, polite on arrival, left no mess. Perfect!

T
Unexpected Call… Great Result

The call initially came out of the Blue late evening as I was looking at and comparing the quote with my existing cover. The agent was able to put me at my ease by providing evidence of his authenticity. He outlined in a little more detail the main benefits and answered my questions making sure I understood

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All reviews

1,000 total β€’ Write a review

Showing 1 - 10 of 996 reviews
J
3 out of 5 stars

Promo code problem

I purchased a cover plan for my boiler. I applied the promoted discount code for 30% off and the website appeared to accept the code. When I clicked "accept" on the plan the website reverted back to the original price, but this happened after I had agreed to the policy. I tried to contact customer support and was told to call back Monday. Hopefully this can be resolved then.

Date of experience: July 12, 2025

MH
5 out of 5 stars

Boiler service

Easy to arrange first boiler service. Promptly answer phone calle

Date of experience: July 12, 2025

MW
4 out of 5 stars

He was polite

He was polite

Date of experience: July 12, 2025

U
5 out of 5 stars

The engineer was very patient with me…

The engineer was very patient with me whilst I explained the problem l. Completed the task in a timely manner l. Was very satisfied

Date of experience: July 12, 2025

G
4 out of 5 stars

Boiler service

Engineer was on time, polite and efficient. Signed off completed task and left me copy of work performed without me asking. Well done.

Date of experience: July 12, 2025

JR
5 out of 5 stars

Rafiq was very polite and very helpful

Rafiq was very polite and very helpful

Date of experience: July 12, 2025

C
5 out of 5 stars

Great service

Great service. Engineer was knowledgeable and very helpful in describing the issue and fix

Date of experience: July 12, 2025

MJ
5 out of 5 stars

He was very helpful and friendly

He was very helpful and friendly

Date of experience: July 12, 2025

H
5 out of 5 stars

Boiler service completed

Boiler service completed, Marvin was really helpful and explained what he done and recommendations to ensure my boiler runs smoothly.

Date of experience: July 12, 2025

MZ
5 out of 5 stars

Well trained and skilled hard working…

Well trained and skilled hard working staff. Happy with service

Date of experience: July 12, 2025

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