I am very happy.
I am very happy. Excellent service.
4.8
Excellent
1,000 reviews
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Review summary
247 Home Rescue is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
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Based on reviews, created with AISee what reviewers are saying
Great experience
Thomas, the engineer was very friendly and knowledgeable. He offered fantastic customer service. Highly recommended
Great job
Called in advance, turned up on time, polite on arrival, left no mess. Perfect!
Unexpected Call⦠Great Result
The call initially came out of the Blue late evening as I was looking at and comparing the quote with my existing cover. The agent was able to put me at my ease by providing evidence of his authenticity. He outlined in a little more detail the main benefits and answered my questions making sure I understood
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Website
www.247homerescue.co.uk
All reviews
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Showing 161 - 170 of 996 reviews
PP
Mark was very personable and efficient
Mark was very personable and efficient. He discussed with me the condition of our current boiler and gave tips on looking at the possibility of replacing it in in the near future, due to its age and inefficiency. He was very understanding of us as OAPs and the fact that my has significant disabilities. He was not in a hurry and did not dismiss my numerous questions. If there are awards available for employees, he should certainly get one. He is a good role model for others.
Date of experience: July 9, 2025
RB
Boiler service
This is to acknowledge the excellent work carried out by Benjamin Farenden during the annual boiler service on 7th July 2025. The engineer arrived on time, was courteous and professional throughout the visit, and demonstrated thorough knowledge of the system. He carried out a full inspection, performed all required checks, and clearly explained the condition of the boiler and any observations. His work was efficient, tidy, and completed to a high standard. The boiler was found to be in good working condition, with no immediate issues detected.
Date of experience: July 9, 2025
RB
Boiler service
This is to acknowledge the excellent work carried out by Benjamin Farenden during the annual boiler service on 7th July 2025. The engineer arrived on time, was courteous and professional throughout the visit, and demonstrated thorough knowledge of the system. He carried out a full inspection, performed all required checks, and clearly explained the condition of the boiler and any observations. His work was efficient, tidy, and completed to a high standard. The boiler was found to be in good working condition, with no immediate issues detected.
Date of experience: July 9, 2025
JT
All works great
Very simple process and am a returning customer. Very happy to return to the fold
Date of experience: July 9, 2025
Zm
Im happ all service
Im happ all service. Good company
Date of experience: July 9, 2025
R
Raazi
US
No way going back !
Whoever is giving them 5 stars is either a fake reviewer or have not used them enough. From my 2 years of experience, the company will find any excuse to decline your claim and their engineers do not have availability, even when booked on the day they keep changing it. Being a landlord they are impossible to deal with.
Date of experience: July 9, 2025
Gm
Good communication and customerβ¦
Good communication and customer discount very impressive especially in these hard times. Also the package was what I needed
Date of experience: July 8, 2025
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