Review summary

247 Home Rescue is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

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Based on reviews, created with AI

See what reviewers are saying

R
Great experience

Thomas, the engineer was very friendly and knowledgeable. He offered fantastic customer service. Highly recommended

M
Great job

Called in advance, turned up on time, polite on arrival, left no mess. Perfect!

T
Unexpected Call… Great Result

The call initially came out of the Blue late evening as I was looking at and comparing the quote with my existing cover. The agent was able to put me at my ease by providing evidence of his authenticity. He outlined in a little more detail the main benefits and answered my questions making sure I understood

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Showing 171 - 180 of 996 reviews
MP
5 out of 5 stars

A very happy customer

David was so polite, thorough and pleasant. Kept me advised of how the job was going. Very efficient and left everything very clean and tidy. Couldn’t ask for better service.

Date of experience: July 8, 2025

Jo
5 out of 5 stars

Brilliant service

On time, very professional and friendly too. The engineer (Adrian??) was a super nice guy, gave me a call when he was half an hour off. Got the job done in a prompt, professional manner. Brilliant end to end service.

Date of experience: July 8, 2025

pc
5 out of 5 stars

Great customer service very pleased

Great customer service very pleased

Date of experience: July 8, 2025

Mj
5 out of 5 stars

No complaints at all

Good communication re timings etc. Engineer was smart, clean, polite and came in did the job advised me on something I wasn’t sure about. Good job done thanks

Date of experience: July 8, 2025

Gs
5 out of 5 stars

Excellent customer service

The agent couldn't of been more helpful would highly recommend 247rescue

Date of experience: July 8, 2025

PS
4 out of 5 stars

Good service but too many marketing…

Good service but too many marketing calls. Mentioned this in feedback and have been assured these will be stopped.

Date of experience: July 8, 2025

DW
5 out of 5 stars

Very good service πŸ‘

Very good service πŸ‘

Date of experience: July 8, 2025

PR
4 out of 5 stars

Good service from Matthew

Good service from Matthew

Date of experience: July 8, 2025

TS
5 out of 5 stars

Very polite and informative engineer.

Very polite and informative engineer.

Date of experience: July 8, 2025

MA
5 out of 5 stars

What it says on the "boiler"

Nigel arrived as expected and ready for the job. He proceeded to strip down the boiler to access the parts to service and indeed provided a running commentary on what he was doing as I like to know and maybe learn (no danger of me becoming a boiler engineer at this time of life so don't worry). Top rate service as usual from 24/7.

Date of experience: July 8, 2025

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