1st CENTRAL Insurance is a provider of affordable car and home insurance solutions, catering to a diverse range of customers looking for competitive quotes and reliable coverage. The company offers various insurance products, including single car policies, multicar discounts, and home insurance, ensuring that clients can find suitable options tailored to their specific needs. With a commitment to customer service, 1st CENTRAL Insurance operates a 24/7 claims support team, assisting policyholders through the claims process. The company also partners with trusted organizations like RAC to offer additional services such as breakdown cover. By prioritizing value and convenience, 1st CENTRAL Insurance aims to deliver a seamless experience for its 1.4 million customers, making it easy to manage policies online.
1st CENTRAL Insurance receives high praise for its user-friendly website and competitive pricing, with many reviewers highlighting the ease of setting up and managing policies. Customers appreciate the quick and straightforward process, often noting the added benefits like roadside assistance.
The majority of feedback reflects satisfaction, with many describing it as the best car insurer they have dealt with. However, a small number of consumers express frustration, citing issues with policy validation and cancellations, leading to claims of being misled. Despite these complaints, the overall sentiment remains overwhelmingly positive, with 92% of reviews favoring the service. Overall, 1st CENTRAL Insurance is regarded as a reliable choice for affordable and accessible car insurance.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Very informative and easy to use”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Insurance.
| Company | Overall | Legit | Value | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 60 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.0 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.7 out of 5 (good) | — | 60 |
Bottom line: 1st CENTRAL Insurance is #5 of 5 on overall rating in this group.
60 reviews of 1st CENTRAL Insurance. Filter by what matters to you.
Paid for annual insurance with these guys 2 weeks ago and have cancelled it today within the 14 day period. Why? Because after 7 days they email yiu asking to validate the insurance and they ask you context less questions which aim to up your cover. They wanted increase mine by £130 or it was null and void despite me paying up front already. So I cancelled as they're fraudulent AVOID
Worst car insurance ever. AVOID!!!!!!!
These people are fraudsters. Ignore them at all times. They will quote you and charge you and then come back with additional charges.
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1st CENTRAL Insurance is a provider of affordable car and home insurance solutions, catering to a diverse range of customers looking for competitive quotes and reliable coverage. The company offers various insurance products, including single car policies, multicar discounts, and home insurance, ensuring that clients can find suitable options tailored to their specific needs. With a commitment to customer service, 1st CENTRAL Insurance operates a 24/7 claims support team, assisting policyholders through the claims process. The company also partners with trusted organizations like RAC to offer additional services such as breakdown cover. By prioritizing value and convenience, 1st CENTRAL Insurance aims to deliver a seamless experience for its 1.4 million customers, making it easy to manage policies online.
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