180 Medical

4.854 out of 5 stars
4.9
Excellent1,000 reviews

TrustScore

4.9
4.854 out of 5 stars
Excellent
5 out of 5 stars
933
4 out of 5 stars
31
3 out of 5 stars
9
2 out of 5 stars
11
1 out of 5 stars
16
1,000 reviews in total

Review summary

180 Medical is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

Problem with supply timing.

It's been good but this last time the delivery was not provided when I was told and I ran out of supplies which was very...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

You always take great care of me

You always take great care of me. Prompt, reliable and easy to work with if I need to call for assistance.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Changed order came as defined,

Changed order came as defined,

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Every time on time

Every time on time

0
0
🔥 High engagement

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Cinda
Cinda
1 reviews
about 1 year ago
5 out of 5 stars

I am happy to use the supplies you send…medical supplies

I am happy to use the supplies you send me.

Helpful?
Jim
Jim
1 reviews
about 1 year ago
5 out of 5 stars

Your friendly voice is a pleasure to…

Your friendly voice is a pleasure to hear. We'd be in trouble f not for your reminders.

Helpful?
about 1 year ago
5 out of 5 stars

Always meet my needs

Always meet my needs

Helpful?
about 1 year ago
5 out of 5 stars

Excellent customer service

Lawrence was one of the most polite, understanding reps. I have ever dealt with. He understood my needs and delivered as promised. He said I would receive my urgently needed product the next day, and there it was, in the early morning sitting on my front porch. Thank you for your expedient service.

Helpful?
about 1 year ago
5 out of 5 stars

Fast and friendly service.

Fast and friendly service.

Helpful?
Candy B
Candy B
1 reviews
about 1 year ago
5 out of 5 stars

I have never been more impressed with a…

I have never been more impressed with a company than 180 medical and the products you provide. We had initially gone with a different company for ostomy supplies and have never been more frustrated in my entire life. It is tramatic enough dealing with being a new ostomy patient, but when you include constant leakage, changing out the entire application; almost everyday and sometimes two to three times, and numerous visits to the ostomy clinic still to no avail. Your company was a God send. Right from the beginning, every single person i came in contact with was so genuine, understanding, as well as, very thorough and patient in explaining the different products and helping me through the order. I was super impressed with the customer service Lenora and Stacie provided in the ostomy department. Lenora was amazing with taking my order and taking care of all the insurance requirements. And, even though, there was a small hiccup in shipping, Stacie called me back right away and took care of the problem immediately. Overall I wouldn’t change a thing. 10 stars from me and keep up the great work. Would definitely recommend.

Helpful?
about 1 year ago
5 out of 5 stars

Lawrence was very helpful

Lawrence was very helpful, being a first time user, I really appreciated his input and suggestions.

Helpful?
Mike
Mike
1 reviews
about 1 year ago
1 out of 5 stars

I am having problem when I call 180…

I am having problem when I call 180 medical to order my supplies. Come to find out it was never shipped. It not an Insurance issue. I placed my order on Friday October 25, 2024 I was told my 180 medical my order will shipped Monday 28,2024 and I will received my order Wednesday October 30,2024. It never shipped.

Helpful?
about 1 year ago
5 out of 5 stars

It was nice to get my delivery before I…

It was nice to get my delivery before I was out of supplies. I wish the delivery was closer to my door but that is the delivery guy not you.

Helpful?
about 1 year ago
5 out of 5 stars

Helpful

Helpful, efficient, and easy to work with.

Helpful?
about 1 year ago
5 out of 5 stars

Great service.

Great service.

Helpful?
Tom Breigle
Tom Breigle
1 reviews
about 1 year ago
5 out of 5 stars

Helped me out fast and easy

Helped me out fast and easy

Helpful?
Tony Fontenot
Tony Fontenot
1 reviews
about 1 year ago
5 out of 5 stars

What Is So Good About Cather's ?

Keep Up The Good Work !!

Helpful?
Adryh Jr
Adryh Jr
1 reviews
about 1 year ago
5 out of 5 stars

when I need product I can count on…

when I need product I can count on getting product.

Helpful?
DAVID MONAHAN
DAVID MONAHAN
1 reviews
about 1 year ago
5 out of 5 stars

Fantastic people on the phone

Great gals on the phone. Helped me out with ease.

Helpful?
about 1 year ago
5 out of 5 stars

Sending supplies when needed

I had problems that put me in the emergency room. I80 sent me products to try to help me combat the problem. They have been amazing over the years making sure I have the right products.

Helpful?
Daniel
Daniel
1 reviews
about 1 year ago
5 out of 5 stars

quality product with exceptional…

quality product with exceptional customer service

Helpful?
Ronald Hale
Ronald Hale
1 reviews
about 1 year ago
5 out of 5 stars

Consistent product and reordering…

Consistent product and reordering method. Thanks.

Helpful?
Robert C.
Robert C.
1 reviews
about 1 year ago
5 out of 5 stars

Easy to order

Easy to order. Timely delivery.

Helpful?
Gary
Gary
1 reviews
about 1 year ago
5 out of 5 stars

As usual, no problems

As usual, everything received as scheduled. No problems.

Helpful?

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