180 Medical is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
You always take great care of me. Prompt, reliable and easy to work with if I need to call for assistance.
Changed order came as defined,
I have nothing but great respect for 180 medical and the supply's sent to me. The wait time for my supplies is fantastic. The quality of their product is more than I expected and easy to use.
Timely delivery!!
They go above and beyond when I’ve run into a problem. Like when I’ve come up short on supplies they overnight them.
Always on time shipping. Never a back order for 5 years.
Excellent customer service. Process is streamlined and easy to manage
As always 180 is a great company to work with i always get my supplies on time and if I have an issue they always solve it in a timely manner. The staff is always friendly and easy to work with.
Suppplies are always delivered on time. Items are correct and good quality
I appreciate the timely reminders and efficient delivery of necessary a product.
The auto refill & staying on top of my medical needs is easy & service is awesome! Customer service is really helpful with the different products & delivery is always on time!
Perfect time delivery customer service courtesy was people in need and concerns, professional in every way Recommendable for every person in need
Consistent, reliable delivery.of catheters monthly without issue or limitations.
I have finally (years on) come to a problem... 180 Medical has NEVER made any kind of mistake. EEEEEK they are perfect !!!!!!! Never in my 76 years have I seen a company with such kindness and professionalism, I am sure I will write again sometime but it is hard to know what to say when EVERYTHING is PERFECT.
On time and correct order.
Great service!
I never write reviews, but after seeing a one-star review, I had to answer. I have been a customer for 7-8 yrs. Every time I call, I am greeted by a real person who asks me what I want and after a few days its delivered. I will add without fail.
After over 4 years, I have fired this company for not only failing to get my previous orders correct, but also for MISSING an entire month in April, now NO catheters for October and nothing coming. The next order they had for me was mid December? April was just a regular failure because I switched over to Medicare and new insurance, that caused a failure they are still clueless about. I ended up ordering supplies for cash from someone else for April, and for the extras I needed up to October. Then instead of correcting anything, they cut off shipments in October and left me WITHOUT ANY SUPPLIES!!! I contacted their cust svc, they sent me to a 'Bryan' who not only failed to correct the shortage, but left me hanging for another week without, and failed to even respond to the Oct Email. 180 fails to tell customers that Home Heath affects eligibility. So it needs to be addressed. It wasn't, and 'Bryan' failed to tell me how to fix it, and just left me hanging without any catheters. That is their accounting problem/failure, but what is worse was that after I got rid of HH and PT, they still failed to get me any supply ... When they finally got my case over to someone who actually cared, they scheduled my next delivery for DECEMBER??? So I am just supposed to wait for these failures for how long? I fired this company because after four+ years they have either gotten too big or too busy/profitable, but they no longer care about their customers/patients welfare. They put me at risk, and I NO LONGER TRUST 180 Medical ... It's a shame that someone like Bryan, who purposely leaves customers in need, and causing unnecessary problems and delays, is a bad reflection on the Company and all the GOOD people there. Good Luck ...
I have been using 180 Medical for over a year now. I have to say that every person I speak with, and it was a lot in the beginning months, and now at least one or two individuals a month, all different, have been extremely helpful, professional, knowledgeable, supportive in my journey with medical issues. I have nothing but gratitude and respect for each staff member of this great company. Thank you!!
I am very satisfied.I received the supplies in time. Thank you very much!!!
I have never had a problem with 180 Medical. In fact they’ve always come through for me. My supplies are always on time. And they stay on top of things. God bless 180 Medical.
I received my e-mail early and was able to confirm my order. I received an e-mail quickly that it was confirmed.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.