180 Medical

4.854 out of 5 stars
4.9
Excellent1,000 reviews

TrustScore

4.9
4.854 out of 5 stars
Excellent
5 out of 5 stars
933
4 out of 5 stars
31
3 out of 5 stars
9
2 out of 5 stars
11
1 out of 5 stars
16
1,000 reviews in total

Review summary

180 Medical is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

Problem with supply timing.

It's been good but this last time the delivery was not provided when I was told and I ran out of supplies which was very...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

You always take great care of me

You always take great care of me. Prompt, reliable and easy to work with if I need to call for assistance.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Changed order came as defined,

Changed order came as defined,

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Every time on time

Every time on time

0
0
🔥 High engagement

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ED
ED
1 reviews
10 months ago
5 out of 5 stars

Reliable

Always on time. Simple refills, just as it should be!

Helpful?
10 months ago
5 out of 5 stars

Excellent company to do business with.

This company is always on time to notify me when it's time to renew my shipment order of catheters and lubricants every month.

Helpful?
RustysR
RustysR
1 reviews
10 months ago
5 out of 5 stars

180 Medical in proactive and timely

180 Medical checks up front for renewal information in a proactive manner and ships products on time.

Helpful?
Consumer
Consumer
1 reviews
10 months ago
5 out of 5 stars

my supplies are always delivered with…

My supplies are always delivered with no hassle without me having to make any phone calls. It's just always here when I need it. I appreciate their hard work thank you.

Helpful?
10 months ago
5 out of 5 stars

I don’t have to worry about refills.

I don’t have to worry about refills.

Helpful?
Richard V.
Richard V.
1 reviews
10 months ago
5 out of 5 stars

Excellent product and great service

All of the representatives are very friendly and helpful. The product is excellent and always arrives on time. I couldn’t be happier with this service.

Helpful?
10 months ago
3 out of 5 stars

The Order was incomplete

The Order was incomplete. I was supposed to receive a 30-day supply of cathaters (130 total) and only received 16. That will only last 4-days. Please advise.

Helpful?
Gary W.
Gary W.
1 reviews
10 months ago
5 out of 5 stars

I always get my supplies on time

I always get my supplies on time. 180 has always worked with me when there was a problem or if I needed to change my cath. Great customer service.

Helpful?
Maryann B.
Maryann B.
1 reviews
10 months ago
5 out of 5 stars

All my questions are answered by very…

All my questions are answered by very knowledgeable people.

Helpful?
Chuck Dinardo
Chuck Dinardo
1 reviews
10 months ago
5 out of 5 stars

Excellent representatives

Excellent representatives. Products always delivered when and where requested.

Helpful?
David C.
David C.
1 reviews
10 months ago
5 out of 5 stars

180 medical timeliness

This company's timeliness is very helpful.

Helpful?
Thomas
Thomas
1 reviews
10 months ago
5 out of 5 stars

I always feel that 180 Medical has my…

I always feel that 180 Medical has my interest at heart.

Helpful?
10 months ago
5 out of 5 stars

180 medical is the best

180 medical is the best! I get to choose if I want my shipment this month and it always arrives on time. However, paying on the app became impossible until you get a statement.

Helpful?
Jeannette Cox
Jeannette Cox
1 reviews
10 months ago
5 out of 5 stars

Really great people to work with!

Really great people to work with. Representative was extremely helpful, personable, and kind.

Helpful?
10 months ago
5 out of 5 stars

I am preparing for prostrate surgery…

I am preparing for prostrate surgery and am self cathetering six times per day. 180 Medical contacted me to promptly supply me with enough catheters to use prior to surgery. The individual who contacted me via my health care provider was very courteous and professional when asking for insurance and mailing information. I received the order within two days. Thank you 180 Medical!

Helpful?
Rich Segal
Rich Segal
1 reviews
10 months ago
5 out of 5 stars

Segal review of CSR.

Your customer service representatives are always easy to speak with. I like how much care they convey when speaking with them. And, of course, the order is always delivered when the CSR says it will. I especially appreciated speaking when one of my orders was porch-pirated. There was no question that a new shipment would be sent to keep me from having to re-use any.

Helpful?
Newton
Newton
1 reviews
10 months ago
5 out of 5 stars

Dependable

Everything is so smooth.

Helpful?
JOHN MIER
JOHN MIER
1 reviews
10 months ago
5 out of 5 stars

The One I Trust

Since I began using catheters, I have dealt with three providers, but with 180 Medical the most recent, and the longest. They are dependable, friendly, prompt, and if I have an issue, they address it immediately. My urologist suggested a different provider about a year ago, and I declined. 180 Medical is great.

Helpful?
Nancy Potts
Nancy Potts
1 reviews
10 months ago
5 out of 5 stars

You listen and deliveries are always on…

You listen and deliveries are always on time.

Helpful?
Richard
Richard
1 reviews
10 months ago
5 out of 5 stars

A friend in deed!!

180 is responsive and easy to work with. I needed a revision to my supply order and they got it done the same day I called. It is a comfort to have them working for me.

Helpful?

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