Reliable
Always on time. Simple refills, just as it should be!
180 Medical is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
You always take great care of me. Prompt, reliable and easy to work with if I need to call for assistance.
Changed order came as defined,
Always on time. Simple refills, just as it should be!
This company is always on time to notify me when it's time to renew my shipment order of catheters and lubricants every month.
180 Medical checks up front for renewal information in a proactive manner and ships products on time.
My supplies are always delivered with no hassle without me having to make any phone calls. It's just always here when I need it. I appreciate their hard work thank you.
I don’t have to worry about refills.
All of the representatives are very friendly and helpful. The product is excellent and always arrives on time. I couldn’t be happier with this service.
The Order was incomplete. I was supposed to receive a 30-day supply of cathaters (130 total) and only received 16. That will only last 4-days. Please advise.
I always get my supplies on time. 180 has always worked with me when there was a problem or if I needed to change my cath. Great customer service.
All my questions are answered by very knowledgeable people.
Excellent representatives. Products always delivered when and where requested.
This company's timeliness is very helpful.
I always feel that 180 Medical has my interest at heart.
180 medical is the best! I get to choose if I want my shipment this month and it always arrives on time. However, paying on the app became impossible until you get a statement.
Really great people to work with. Representative was extremely helpful, personable, and kind.
I am preparing for prostrate surgery and am self cathetering six times per day. 180 Medical contacted me to promptly supply me with enough catheters to use prior to surgery. The individual who contacted me via my health care provider was very courteous and professional when asking for insurance and mailing information. I received the order within two days. Thank you 180 Medical!
Your customer service representatives are always easy to speak with. I like how much care they convey when speaking with them. And, of course, the order is always delivered when the CSR says it will. I especially appreciated speaking when one of my orders was porch-pirated. There was no question that a new shipment would be sent to keep me from having to re-use any.
Everything is so smooth.
Since I began using catheters, I have dealt with three providers, but with 180 Medical the most recent, and the longest. They are dependable, friendly, prompt, and if I have an issue, they address it immediately. My urologist suggested a different provider about a year ago, and I declined. 180 Medical is great.
You listen and deliveries are always on time.
180 is responsive and easy to work with. I needed a revision to my supply order and they got it done the same day I called. It is a comfort to have them working for me.
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