180 Medical

my orders are always complete and on time

They delivered directly to my home. Did all of the paperwork with my insurance. Great high quality catheters .

It's easy to reorder supplies. Customer service is very responsive when I have to talk to someone about an order.

Ordering supplies is so easy and I always receive them when promised.

You make ordering easy and your delivery is always very timely! Thank you!!

Very seamless, with reorders and deliveries. They are very good at keeping their client informed "IF" there is ever a problem. As long as I have been a client of 180 Medical I can count on one hand when there was an issue, and it wasn't on their end.

On time delivery. Nice people who help you out when you need it. Thanks.

Was able to confirm my order online and it was received on time.

Have been doing business with 180 medical for several years. They are always most helpful and understanding of any problems you might have. An really excellent company

The whole process of ordering and speaking with the agents is easy and pleasant to do.

DEPENDABILITY. I have been impressed with the dependability of your company. You guys have great communications with me and it keeps my adversities to a minimum. Thank you so much.

Your company is on the ball. If I forget to reorder, a rep. Always calls me. The company is helpful with providing educational information as well.

180 Medical has been my sole source of intermittent catherization equipment for more than 10 years and never considered using any other company

What wrong? Three (3) days without catheters.....:-( First, the catheters were incorrect, so I called. I spoke with Niesha, and she was wonderful, helpful and understanding. She corrected my order. The delivery time stated delivery to be on 12/28/24, which would have made me without catheters for a week! She corrected that delivery time too. However, the catheters arrived 3 days beyond the set date of 12/21/24. They arrived on 12/23/24. It was a very difficult time for me, as you can imagine. I do not want this to happen again. Someone should have called me, saying the order was going to be late and that 180 Medical was overnighting me three-days supply in the interim. That is what 180 Medical personnel did last time it had a mix up in my order like this one. Niesha was bright and articulate, but your shipping failed....This was not a holiday issue either.

The last7 years always on time saves my life, literally

Good products and communication. I seem to be on a two month schedule from 180 Medical. This results in an abundance of product and there is no place on the web site to delay for a preferred amount of time. Would like to see an option that allows for a two week or four week delay w/o having to contact a representative.

180 Medical is an excellent company. They keep in contact with me whenever my supplies are getting low. They deliver supplies when promised or earlier. They are responsive to my requests. Their employees are always friendly, knowledgeable and responsive.

Ami, professional services!

Everyone is very nice and helpful.

I am extremely pleased with 180 medical, I would have to look far and wide to find any other service that performs as well,which is not the norm for these days and times,if only I could get the big burger companies be be as efficant.