180 Medical

4.854 out of 5 stars
4.9
Excellent1,000 reviews

TrustScore

4.9
4.854 out of 5 stars
Excellent
5 out of 5 stars
933
4 out of 5 stars
31
3 out of 5 stars
9
2 out of 5 stars
11
1 out of 5 stars
16
1,000 reviews in total

Review summary

180 Medical is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

Problem with supply timing.

It's been good but this last time the delivery was not provided when I was told and I ran out of supplies which was very...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

You always take great care of me

You always take great care of me. Prompt, reliable and easy to work with if I need to call for assistance.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Changed order came as defined,

Changed order came as defined,

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Every time on time

Every time on time

0
0
🔥 High engagement

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9 months ago
5 out of 5 stars

My experience with 180 Medical is…

My experience with 180 Medical is awesome! They go above and beyond to help get you the supplies you need. They contacted my doctor (several times) in order to get my prescription information straightened out so I could get my supplies on time. I just wish I could get all my supplies through them.

Helpful?
Donna Lucas
Donna Lucas
1 reviews
9 months ago
5 out of 5 stars

Problem with delivery location

Until today, I’ve never had an issue. I’ve received notification that my supplies were delivered but I couldn’t find them. They left the box by my garage door. In the past they always brought it directly to my front steps. I’m disabled with MS so this is an issue for me. My husband wasn’t home so I had to ask my son to come over to make sure it was actually delivered. 180 Medical has always done an outstanding job of managing my catheter needs. Their efficient reorder system makes it easy to maintain consistent supplies. Everything else is superb. Thanks, Donna Lucas

Helpful?
customer
customer
1 reviews
9 months ago
5 out of 5 stars

Easy to reorder the supplies I trust…

Easy to reorder the supplies I trust and need. Works directly with me and my insurance company

Helpful?
Steve Dunning
Steve Dunning
1 reviews
9 months ago
5 out of 5 stars

On time and complete

On time and complete! You couldn't do any better!

Helpful?
Laurence L.
Laurence L.
1 reviews
9 months ago
5 out of 5 stars

Professional Service

180 Medical is always reliable. And they identified several catheters that are ideal for traveling, which is really perfect. Thanks!

Helpful?
Albert K.
Albert K.
1 reviews
9 months ago
5 out of 5 stars

180 Medical keeps me supp;ied.

180 Medical does an outstanding job of managing my catheter needs. Their efficient reorder system makes it easy to maintain consistent supplies. Phone contact is somewhat difficult at times. Everything else is superb.

Helpful?
Karl W.
Karl W.
1 reviews
9 months ago
5 out of 5 stars

Extremely Helpful and Courteous

I never thought I'd have to deal with intermittent catheters, but going into this blindly, I've found180 Medical to be EXTRMELY helpful guiding me through the process. Discussions with Marylyn and Tatiana helped me navigate through ordering and setting up an account with them. Their knowledge was extensive and the courteous, professional service was above and beyond. They have made the process very smooth. Thank you 180 Medical.

Helpful?
Denna Yockey
Denna Yockey
1 reviews
10 months ago
5 out of 5 stars

They keep tract of when I need to…

They keep tract of when I need to reorder and alert me via email to submit my reorder. Once the order is placed they are quick to let me know of a estimated delivery date. They are usually right on the mark. They go above and beyond as they sent birthday and Christmas cards personally signed by staff. Gives one a feeling of being connected to a caring company. Thank you for all you do. ID#899035

Helpful?
10 months ago
5 out of 5 stars

I am satisfied with the punctual…

I am satisfied with the punctual delivery and the fact that I get notified if there are some delivery changes

Helpful?
10 months ago
5 out of 5 stars

Reliable

Wonderful company. Supplies always arrive on time, never had an issue

Helpful?
Phil Murff
Phil Murff
1 reviews
10 months ago
4 out of 5 stars

Good communication

Good communication. All deliveries as promised.

Helpful?
10 months ago
5 out of 5 stars

Everything is incredible

Everything is incredible

Helpful?
scott goslin
scott goslin
1 reviews
10 months ago
5 out of 5 stars

New customer

As a new customer needing intermittent catheters, 180 has preformed as hoped. I received supplies next day when requested. I have been trying different sizes to find one that works for me. 180 has sent samples at my request within one day. The app has been convenient to use, the customer service contacts have been to the point and very helpful. I look forward to continuing my association in the future.

Helpful?
10 months ago
5 out of 5 stars

Fast Service

Delivery was on time and is never damaged.

Helpful?
Fred Ippolito
Fred Ippolito
1 reviews
10 months ago
5 out of 5 stars

Always get order on time and always…

Always get order on time and always polite when u call

Helpful?
10 months ago
5 out of 5 stars

I made an online change to my order and…

I made an online change to my order and it went thru perfectly.

Helpful?
Elaine
Elaine
1 reviews
10 months ago
5 out of 5 stars

The medical supplies arrive in a timely…

The medical supplies arrive in a timely fashion and in good condition. The staff is friendly and considerate.

Helpful?
10 months ago
5 out of 5 stars

Everything are right

Everything are right

Helpful?
Anita K.
Anita K.
1 reviews
10 months ago
5 out of 5 stars

Always concerned

Always concerned, courtesy, mindful of personal needs, so so helpful

Helpful?
10 months ago
5 out of 5 stars

I like being able to do my refill…

I like being able to do my refill online. I know if I have any questions or need any assistance, all I have to do is call and a very knowledgeable and friendly person will be there to help me.

Helpful?

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