180 Medical

You seem to care about my needs and keep the supplies coming in a timely manner.

Great customer service always helpful anytime I need to call for any reason about my catheter order

It is difficult to be required to use a catheter for the rest of a person's life. The staff has counseled with me about various types and have guided me in the right direction. The orders always arrive in a timely manner. Also, I find the staff to be very courteous.

Doing what your business entails.... well! That's the formula to success, and 180 Medical does it well. Keep up the good work.

Reliability

Fast, dependable and efficient

I am always pleased that you are able to ship my order promptly and pleasantly. Thank you.

I have nothing but good to say about 180 Medical. I know that I can always depend on you, and that you will provide great service and accommodation.

Customer service is second to none.

While after months of my patient advocate from my insurance and myself trying to get you to submit a claim for 300 catheters instead of 200 you finally did it. Well low-and behold it was approved the very day it was received by my insurance. It’s ridiculous of whoever it was to call me repeatedly to say my insurance wouldn’t accept my request. They didn’t understand that I talk with my advocate at least twice a month and no request was ever made. This person repeatedly told me that’s all they pay for since that’s all Medicare would pay for. Well after repeatedly told this I went on Medicare website and found this to absolutely not to be true. I even called to verify It’s says to go through the same process I had to with my insurance company. I’m not sure what the process is when you get a prescription. I’ve been told by my insurance representative that it has to be submitted whether you believe it will be approved or not. Especially when you have a representative of that insurance company telling they need it submitted. I believe this employee should be reprimanded. No not fired but learn that all prescriptions need to be submitted. Thank you.

Always quick service and right on time

180 Medical is very reliable and always sends the right product. I can count on them and they are available if you need something.

Great Customer Service Managing the order online is an effortless process, and the deliveries are always made on time.

Your service has been great thank you 👍

Always reliable and prompt.

We always get what we need and that's special for us. Thanks for the wonderful service we get.

Everything was convenient, smooth and accurate and the product that I get is the best I've had

I talk to a real person. Fast friendly and timely service

Working with 180Med Alyssa Willis has been a pleasure since day one. If I were to rate Alyssa and the service she represents from one to five she and 180Med would be a five point five! Communication is key to good business practices and our communications are above and beyond superb. So many thanks.

Always great customer service, good phone skills. Supplies are always on time.