180 Medical

4.854 out of 5 stars
4.9
Excellent1,000 reviews

TrustScore

4.9
4.854 out of 5 stars
Excellent
5 out of 5 stars
933
4 out of 5 stars
31
3 out of 5 stars
9
2 out of 5 stars
11
1 out of 5 stars
16
1,000 reviews in total

Review summary

180 Medical is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
4 out of 5 stars
4/5

Problem with supply timing.

It's been good but this last time the delivery was not provided when I was told and I ran out of supplies which was very...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

You always take great care of me

You always take great care of me. Prompt, reliable and easy to work with if I need to call for assistance.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Changed order came as defined,

Changed order came as defined,

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Every time on time

Every time on time

0
0
🔥 High engagement

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Filter by rating:
Harry B.
Harry B.
1 reviews
6 months ago
5 out of 5 stars

Services are 1st rate!

Product arrive regular as scheduled and functionas designed!

Helpful?
6 months ago
5 out of 5 stars

EXCELLENCE FROM TOP TO BOTTOM

Always reliable reps are always helpful. Deliveries are always efficient and on time. Love 180 Medical. Their professionalism makes me feel comfortable and confident that I will be serviced as a valued client. Thanks to all of you at 180 Medical.

Helpful?
6 months ago
5 out of 5 stars

Great service

Great service. Quick to get supplies and very courteous people

Helpful?
6 months ago
5 out of 5 stars

180 Medical a reliable source

180 Medical supplies the correct products in a timely manner, and responds quickly to communications. 180 Medical staff are courteous and knowledgeable.

Helpful?
Victoria
Victoria
1 reviews
6 months ago
5 out of 5 stars

delivery of supplies

delivery of supplies

Helpful?
Lori Boes
Lori Boes
1 reviews
7 months ago
3 out of 5 stars

Good then not so good

Initially my experience was really good. Tech was very helpful and informative. Then, she transferred to another department. Since then I can rarely get through to a real person, having to leave messages that are not returned. When I DO get through the results are good but honestly the frustration of having to chase and chase to get someone to speak with me is getting to the point of looking at other companies for my ostomy supplies.

Helpful?
Bob
Bob
1 reviews
7 months ago
5 out of 5 stars

180 med is terrific

180 med is terrific. Cathy’s for me are life saving

Helpful?
Nils Schanke:
Nils Schanke:
1 reviews
7 months ago
5 out of 5 stars

Ease of ordering

Ease of ordering. Prompt notifications when delivery iniated and updates with expected delivery date

Helpful?
Pearl S.
Pearl S.
1 reviews
7 months ago
5 out of 5 stars

Your employees are the best

Your employees are the best Always contact me ahead of time to see if she’s ready for a shipment.

Helpful?
Donald
Donald
1 reviews
7 months ago
5 out of 5 stars

Reorder process is seamless and…

Reorder process is seamless and electronic. The monthly supply arrived on time.

Helpful?
7 months ago
5 out of 5 stars

Professional

The company keeps you in the “loop “ and is very clear as to what is happening.

Helpful?
RICHARD N.
RICHARD N.
1 reviews
7 months ago
5 out of 5 stars

I received a full order in factory…

I received a full order in factory boxes and inside sealed cases. Thank you

Helpful?
James R.
James R.
1 reviews
7 months ago
5 out of 5 stars

Reliability Easy to communicate with.

Reliability Easy to communicate with.

Helpful?
Scott Stevens
Scott Stevens
1 reviews
7 months ago
1 out of 5 stars

Not dependable on delivering catheter…

Not dependable on delivering catheter supplies every 30 days.Always blames insurance company for late deliveries. When you call customer service they get offensive and try to blame you or said they shipped it out on time when they clearly didn’t. Very frustrating to deal with even was told to wash out the used catheter and reuse it if my doctor couldn’t give me any free samples and when I asked for her name she wouldn’t give it. Don’t trust your health and wellness to 180 medical they don’t care about you just the $2100 they get monthly from my insurance company!!!!

Helpful?
Linda
Linda
1 reviews
7 months ago
5 out of 5 stars

Helpful

The customer service is outstanding, the products are exactly what I need!! If/when I call they always have the answer.

Helpful?
7 months ago
5 out of 5 stars

Wonderful

Wonderful, kind and helpful people. Orders on time. Caring and compassionate medical supply.

Helpful?
7 months ago
5 out of 5 stars

Shipping always on time never have to…

Shipping always on time never have to wait. Piece of mind is so important with catheters. None better.⭐⭐⭐⭐⭐

Helpful?
Chad Rowan
Chad Rowan
1 reviews
7 months ago
5 out of 5 stars

Renewing my order every month made easy…

Renewing my order every month made easy through email and fast delivery. Great company.

Helpful?
7 months ago
5 out of 5 stars

180 Medical has always helped me with…

180 Medical has always helped me with my situations. Always promptly with great service. I would recommend them to everyone!

Helpful?
7 months ago
5 out of 5 stars

Great company to work with!

I've always enjoyed dealing with 180Medical. They have listened to my needs and adjusted my catheter order to my requirements. Even if I order at the last minute, they arrange a speedy delivery for me. I am very satisfied wit this company.

Helpful?

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