180 Medical is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
You always take great care of me. Prompt, reliable and easy to work with if I need to call for assistance.
Changed order came as defined,
I have been a client for over 8 years. Their service team is great. The ordering system is simple to use and, importantly, allows flexibility. I have to go back to their service staff including accounting - just the bust.
deliver on time
.Always get order correct and always on time. Good products too
It is so EASY TO RENEW MY ORDER ON LINE WITH ALL MY INFORMATION PRELOADED REQUIRING ONLY MY dob TO ACTIVATE. timesaving AND EFFICIENT!
Always courteous… make sure order doesn’t require any changes and always arrive on time
A lot is wrong. Two weeks ago I caught that you were going to send it to our vacation address and sent a message changing it to our Pennsylvania address. You still sent it to Texas. I need the glue remover and ask that it be resent to: 5 Wilson Circle, Milton, PA 17847-9646.
Always on time. Best product line.
You provide exceptional services to customers. I believe that meets our needs, makes life easier and it shows your mission is to satisfy your clients. I personally like the follow up calls and reminders.
Friendly people and always quick to respond to my needs.
Fast and accurate - good price.
Product quality is excellent. Orders and deliveries are on time. Help and questions are promptly addressed.
Everyone was very knowledgeably and pleasant.
The product works well. Delivery on time as promised.
They keep my updated and I never run low on supplies
Quality products and exceptional customer service. Customer service reps alleviate any concerns about reorders and timeliness of deliveries.
180 Medical have been providing me with catheters for over three years.. I’m extremely satisfied with their services and quality of their products.. customer service has always been excellent and shipping is always timely
All questions and tweaks to orders are answered right away and helpfully
My package arrives on time every month. If I have a question the agent is helpful.
I asked my doctor to change my prescription to a smaller catheter. The last shipment you got it right but this most recent shipment is sent the old ones again and I was very disappointed. How?
Most of my interaction is simple and email / website based. However, the key to my rating is the occasional direct connection to a representative. Always helpful, always pleasant, always focused on my needs.
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