Very quick reply from first sending a…
Very quick reply from first sending a request for information about a cruise. Eddie was very helpful and answered all of my questions.
4.8
Excellent
727 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
Worldwide Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Excellent service
Another cruise booked through Mo and as usual, his personal attention was excellent. He always does his best to get us the best deal but when he can't compete, he's honest enough to say so. He's a credit to the company and during these times, when good service is rare, he's up there with the best.
Mo was very helpful and thorough…
Mo was very helpful and thorough looking for the best options for my holiday and travels.
This is the 4th cruise I have booked…
This is the 4th cruise I have booked through Worldwide Cruises and Eddie. Again wouldn't go anywhere else. Eddie provides an excellent service, the quote we got was clearly laid out, with all the different options. Quick with responses to emails and on your side trying to get you best best deal.
Company details
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Website
worldwidecruises.co.uk
All reviews
727 total • Write a review
Showing 641 - 650 of 723 reviews
B
Brian
US
Friendly, flexible and efficient booking service
We dealt with Kenny, who was extremely helpful and put together a bespoke programme of hotel stays and a cruise to suit our preferences. Nothing was too much trouble for him and the overall cost of the package was very competitive.
Date of experience: March 27, 2017
MB
Very organised company
Paperwork arrived on time. Eddie very helpful and available when further advice was needed. Thank you
Date of experience: March 25, 2017
bd
excellent service
very helpful, very pleasant,would recommend their services and value for money.they could not do enough to make the holiday worthwhile
Date of experience: March 22, 2017
GP
Memphis, New Orleans & Mexico Cruise
Dealt with Alex who was really really good, explained everything fully and worked with me to book our super holiday
Date of experience: March 11, 2017
AA
Helpful person on the phone
Kevin from WWC was excellent and provided useful help and information throughout the booking process. His attitude and communications were excellent. The package we went on was great value for money and a thoroughly enjoyable experience. Would highly recommend.
Date of experience: March 7, 2017
w
First ever cruise experience
Found Cruise I wanted on Worldwide cruise site but unfortunately couldn't get the dates that would suit me or the exact cruise so worldwide staff asked me my requirements and said they'd search to see what they could find. They came back with very similar deal which I was happy with and then rushed me a little into booking it. They sent me the itinerary which I scanned through as they said I needed to book that evening to guarantee and I was so excited I went ahead and booked to secure. Next day I was able to peruse the documentation at leisure and discovered we were booked to fly out of Gatwick and back into Heathrow so I phoned up Sue that it must have been a 'typo' and discovered to my dismay this was correct. I told them how unhappy I was that no one had explained this and that as it was unrealistic and would cost me a lot of money and hassle to sort out. They did apologise and then arranged and paid for my parking at Heathrow so only just needed to arrange transfer to Gatwick which was a very acceptable solution to the mix up. Apart from that I was overall very happy with the service given. Just looking forward to the holiday now.
Date of experience: February 17, 2017
MA
Effective and efficient
My interface with the consultant, Eddie, was professional and effective. He proved informed and responsive and placed my requirements promptly and correctly. Thank you.
Date of experience: February 16, 2017
pb
helpful in booking cruise
I found Eddie very helpful, quick to send emails of the details and quick to respond. I haven't been on the cruise yet, but hope the good start with the service continues.
Date of experience: February 16, 2017
MC
Mr. COSTAS
US
Cruising Services
Alex of worldwide cruises is very obliging person, and he did everything to please us for our 40th wedding anniversary
Date of experience: February 15, 2017
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