Williams Medical Reviews

efficient door to door service

I have just had an extraordinary experience. I have found a company that really does care about its customers. I bought an INR checking machine last week (for a very good price, I must say) from WMS, but forgot to plan it so that it would be delivered whilst I was at home. I'd planned to be away for the weekend, just when it was due to be delivered. So I called them, and they were very understanding and helpful. They intercepted the order and delayed it so that it left on Monday instead. It arrived today, Tuesday, safe and sound. And the lovely lady from Customer Services had checked the delivery status and phoned me to ask if it had arrived ok. That is truly caring service, for which I am very grateful. I would give 10 stars if I could! Thank you.

Perfect experience, very helpful on thre phone and fast delivery

Excellent. Quick

Great experience as a first time buyer, good communication and super fast delivery. Thank you

Quick delivery ,impressed

Very prompt service

I had a small hiccup with my order with WMS. It was lost in the system, showing as having been dispatched, but DHL having no trace of it. I both sent emails and phoned WMS. When Louise and Rhian got onto the case, my order was promptly delivered within 24 hours. These 2 great ladies came to my rescue. They apologised for the delay and even sent me a box of goodies as an apology and for good will too. Fantastic service from Louise and Rhian. Will definitely use WMS again.

The cuff on my BP monitor was damaged. Had it for a long time so was not sure I could get a replacement. Advisor was extremely helpful and order arrived very quickly and was exactly what I needed.

Very Helpful team

Efficient ordering and next day delivery

Telesales person quickly found info I needed in a very friendly manner

Easy to order and very efficient next-day delivery. Thank you.

Efficient service, polite knowledgeable staff, on time delivery, Thank You

Quick and responsive

Always lovely on the phone and helpful. Quick response to emails.

Speedy delivery

We have used Williams for many years and they are always very professional and easy to work with.