Super fast delivery
Super fast delivery

9 months ago
Do not waste your time!! Ordered from them over 2 weeks ago with a delivery time of 3-5 business days. It’s been 12 business days since, and had no notice of dispatch. Attempted to email them a week a... See more
10 months ago
Easy transaction very fast delivery and very polite and professional staff!! Excellent doing business with them!!
10 months ago
Always helpful, friendly, and competitive prices with most items.
Super fast delivery
Arrived promptly but not packed well. Small valuable items left rattling around in a much larger box.
Super friendly phone service. Sorted and bought a replacement Roche INR test kit. Bought on Friday, delivered on Monday lunchtime. Nicely packaged and works well. Thank you to the staff of Williams. John Turner, Birmingham
Always excellent customer service. Very helpful and fast deliveries.
Easy to order and quick delivery
Not received my order after over a month, when I got a message from DHL saying it was delivered I received a completely different item and have had no correspondence on a refund or where my order actually is.
Very efficient
I highly recommend Williams Medical Services for their professionalism and their great customer service team. We recently purchased Apollo BioPCM Smart Panels for our treatment room fridges and we were pleasantly surprised at how quickly they arrived. Very easy to install.
Goods never received 6 weeks following order, and no response from customer services
LCD display needs rethinking! Please note if you are considering buying this fridge, the max/min reset is too close to the on/off function. This has resulted in a loss of vaccines worth over £5k, within the first 24hours of use.
Would have given 0 if it existed. Husband ordered Dario test strips in November. Told several times they were despatched which was a lie. Still not here and now fighting for weeks to get a refund. Absolutely useless customer service team who seemingly cannot resolve a simple issue. Never again 🤬
Amazing customer service. Easy to get hold of (phone or email) and they helped me to get the right product on time. Lovely to speak to people who know what they're doing and care about their customers. Thank you!
Been just under a month and haven't received my order (128360311) which was desperately needed before the new year.
Great communication fast delivery good price excellent quality 5star company
OK.. confusion over web site
I ordered a few things and didn't receive the items or the refund, 4 weeks later. Apalling service and wish I'd read reviews before ordering
Friendly helpful staff. Always go the extra mile to help with orders. Cheery & happy to do what they can to assist with any queries etc.
Fast service and resolution of problems was great!
Very helpful and reliable
It is easy to order, just a phone call and you are threw to a sales rep, the order arrives within days, I find it to be a very well ran process.
Based on analysis of 26 reviews rated 1-2 stars for Williams Medical
“Ordered from them over 2 weeks ago with a delivery time of 3-5 business days”
“Your endless list of negative reviews are testimony to your unethical approach to customer care”
“Initially my emails were unanswered, further to correspondence from me threatening a dispute through the bank I recei...”
“Attempted to email them a week ago for an update and had no response either”
“Not received my order after over a month, when I got a message from DHL saying it was delivered I received a complete...”
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Williams Medical Supplies is a leading provider of disposable medical products, pharmaceuticals, and medical equipment in the UK. The company specializes in offering a wide range of essential items needed for healthcare settings, including hygiene solutions, medical supplies, and diagnostic tools. Their product offerings cater primarily to healthcare professionals, clinics, and medical practices seeking reliable and high-quality supplies to support patient care. With a focus on convenience and efficiency, Williams Medical Supplies ensures that healthcare providers have access to the products they need, such as examination gloves, urinalysis reagent strips, and pharmacy refrigerators. The company also emphasizes sustainability by featuring innovative hygiene solutions from trusted brands. Through their user-friendly online platform, customers can easily browse and purchase essential medical supplies, making it a valuable resource for the healthcare community in the UK.
Williams Medical receives overwhelmingly positive feedback, with many customers praising the quick delivery and helpful staff. Reviewers frequently highlight the efficiency of the service, noting that orders are often dispatched promptly and arrive as expected, sometimes even the next day. The professionalism and friendliness of the staff contribute to a pleasant customer experience, making transactions smooth and easy. However, there are some complaints regarding order fulfillment, with a few customers experiencing delays and issues with stock availability on the website. Despite these isolated incidents, the majority of consumers express satisfaction with the competitive pricing and overall service quality. Overall, Williams Medical is viewed positively, with a strong reputation for reliability and customer support.
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