Williams Medical Reviews

Super friendly phone service. Sorted and bought a replacement Roche INR test kit. Bought on Friday, delivered on Monday lunchtime. Nicely packaged and works well. Thank you to the staff of Williams. John Turner, Birmingham

Always excellent customer service. Very helpful and fast deliveries.

Easy to order and quick delivery

Not received my order after over a month, when I got a message from DHL saying it was delivered I received a completely different item and have had no correspondence on a refund or where my order actually is.

Very efficient

I highly recommend Williams Medical Services for their professionalism and their great customer service team. We recently purchased Apollo BioPCM Smart Panels for our treatment room fridges and we were pleasantly surprised at how quickly they arrived. Very easy to install.

Goods never received 6 weeks following order, and no response from customer services

LCD display needs rethinking! Please note if you are considering buying this fridge, the max/min reset is too close to the on/off function. This has resulted in a loss of vaccines worth over £5k, within the first 24hours of use.

Would have given 0 if it existed. Husband ordered Dario test strips in November. Told several times they were despatched which was a lie. Still not here and now fighting for weeks to get a refund. Absolutely useless customer service team who seemingly cannot resolve a simple issue. Never again 🤬

Amazing customer service. Easy to get hold of (phone or email) and they helped me to get the right product on time. Lovely to speak to people who know what they're doing and care about their customers. Thank you!

Been just under a month and haven't received my order (128360311) which was desperately needed before the new year.

Great communication fast delivery good price excellent quality 5star company

OK.. confusion over web site

I ordered a few things and didn't receive the items or the refund, 4 weeks later. Apalling service and wish I'd read reviews before ordering

Friendly helpful staff. Always go the extra mile to help with orders. Cheery & happy to do what they can to assist with any queries etc.

Fast service and resolution of problems was great!

Very helpful and reliable

It is easy to order, just a phone call and you are threw to a sales rep, the order arrives within days, I find it to be a very well ran process.