It was quick and easy.
It was quick and easy.

9 months ago
Do not waste your time!! Ordered from them over 2 weeks ago with a delivery time of 3-5 business days. It’s been 12 business days since, and had no notice of dispatch. Attempted to email them a week a... See more
10 months ago
Easy transaction very fast delivery and very polite and professional staff!! Excellent doing business with them!!
10 months ago
Always helpful, friendly, and competitive prices with most items.
It was quick and easy.
Efficient and Reliable. Never have any problems when ordering and always make us aware if items are unavailable.
Efficient delivery times, friendly staff - too much packaging, large boxes etc for small/few items!!
The product was reasonably priced and it arrived quickly.
Still waiting for a delivery promised more than a week ago
Quite simply do what they say in a timely manner and competitive pricing.
Arrived in super quick time 😊
ease of ordering on website and very fast delivery, also have a great range of products
Easy to order from the order history, and delivered next day, excellent service!
Always deliver quickly. Very helpful when I call.
customer service is great, deliver when they say they will. If they couldcome down on prices then it would be 5 stars
The items we ordered were delivered quickly
Always deliver on time, good collection of products
Knowledgeable staff answering the phone and always happy to help. A great product range, with fast, reliable delivery. Big shout out to Tina who helps us loads! Ordering with WMS takes the hassle out of the task as they are a pleasure to deal with.
Very good, easy to buy from and delivery excellent
I've been a client for 20 years, but for some reason, they no longer give me account credit for online orders I make directly. Curiously, they allow account credit for my practice staff when they phone directly. Apart from that there is a good range of medical supplies and equipment and deliveries are prompt. I only had one order go missing in 20 years and it was promptly replaced.
Always manage to speak to someone and our account manager is very helpful with pricing etc
Staff are ALWAYS very friendly and knowledgeable about products and go that extra mile to make your experience a good one Will always use Williams
Good price, swift service and informative website detail. Lost a star because it took a week for them to reply to an online query regarding a next day delivery service....didn't matter in the end as it took only 2 days to arrive. *Update of review posted 13/08/2024. Comical it takes a week to get a response to a simple online query, yet less than 24 hours for the company to respond to any form of negative Trustpilot feedback regarding thier service ;o) Maybe get some of those 'managers' lending a hand with what really matters. All said and done happy customer
Quick and reliable
Based on analysis of 26 reviews rated 1-2 stars for Williams Medical
“Ordered from them over 2 weeks ago with a delivery time of 3-5 business days”
“Your endless list of negative reviews are testimony to your unethical approach to customer care”
“Initially my emails were unanswered, further to correspondence from me threatening a dispute through the bank I recei...”
“Attempted to email them a week ago for an update and had no response either”
“Not received my order after over a month, when I got a message from DHL saying it was delivered I received a complete...”
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Williams Medical Supplies is a leading provider of disposable medical products, pharmaceuticals, and medical equipment in the UK. The company specializes in offering a wide range of essential items needed for healthcare settings, including hygiene solutions, medical supplies, and diagnostic tools. Their product offerings cater primarily to healthcare professionals, clinics, and medical practices seeking reliable and high-quality supplies to support patient care. With a focus on convenience and efficiency, Williams Medical Supplies ensures that healthcare providers have access to the products they need, such as examination gloves, urinalysis reagent strips, and pharmacy refrigerators. The company also emphasizes sustainability by featuring innovative hygiene solutions from trusted brands. Through their user-friendly online platform, customers can easily browse and purchase essential medical supplies, making it a valuable resource for the healthcare community in the UK.
Williams Medical receives overwhelmingly positive feedback, with many customers praising the quick delivery and helpful staff. Reviewers frequently highlight the efficiency of the service, noting that orders are often dispatched promptly and arrive as expected, sometimes even the next day. The professionalism and friendliness of the staff contribute to a pleasant customer experience, making transactions smooth and easy. However, there are some complaints regarding order fulfillment, with a few customers experiencing delays and issues with stock availability on the website. Despite these isolated incidents, the majority of consumers express satisfaction with the competitive pricing and overall service quality. Overall, Williams Medical is viewed positively, with a strong reputation for reliability and customer support.
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