Quick and efficient
Quick and efficient

9 months ago
Do not waste your time!! Ordered from them over 2 weeks ago with a delivery time of 3-5 business days. It’s been 12 business days since, and had no notice of dispatch. Attempted to email them a week a... See more
10 months ago
Easy transaction very fast delivery and very polite and professional staff!! Excellent doing business with them!!
10 months ago
Always helpful, friendly, and competitive prices with most items.
Quick and efficient
Very helpful at all times
Great service and always prompt delivery.
Quick and efficient service
THERE IS ALWAYS A PROMPT AND PROFESSIONAL SERVICE!
excellent service
First time ordering. Prompt delivery and competitive pricing. Will use again.
Williams gave us a competitive discount on a particular item we use so will be ordering again in the future
Always a great service. Quick deliveries.
This is one of the friendliest and most helpful companies I have dealt with. After a hiccup with my first order where a slight wrong address was put on the package and a DHL driver chucked my order over a neighbours gate whilst they were on holiday and I wasn't able to retrieve it, the people in the customer care centre were really helpful trying to help me sort out a replacement. Yasmin in particular went above and beyond to try and sort things out for me, keeping in contact and updating me at every stage to make sure the coaguchek machine I ordered arrived before my hospital appointment, which it did. Thank you!
Always great service and helpful staff
Very satisfied
Ordered last Friday, was told that the order will be with me maximum on Monday. They then did not send the order and I had to call them on Monday to see what was happening. At this point I was told I would need to send another signature and they would send out the order. After this I was told it would be sent out again. Then received an email saying payment needs to be made on Tuesday before it can go out so again I was given the wrong information. Now I have lost a loyal customer due to their incompetence. I don't mind having to send additional signatures or making payment up front this is all standard, its the misinformation given and false promises of deliveries by a certain day. There are many better companies providing supplies with much much better service such as MEDISUPPLIES, MEDICALSUPPLIES, PRIMARYCARESUPPLIES. Never had a problem with any of the above. I would not have left this review if I had actually been followed up on and they tried to do something for me but it felt like they do not even care.
The website is straightforward and easy to use. Delivery prompt inside timescale promised.
very good no issues
Everything concerning my order was processed efficiently and the goods were delivered promptly.
Staff always friendly and helpful. Goods ordered delivered quickly
Good customer service, prompt delivery
Customer service super helpful and supportive. Extra quick delivery. Excellent service all in all ☺️
Ordered on line. Easy to navigate to product I wanted and order. Delivery always reliable and well packaged.
Based on analysis of 26 reviews rated 1-2 stars for Williams Medical
“Ordered from them over 2 weeks ago with a delivery time of 3-5 business days”
“Your endless list of negative reviews are testimony to your unethical approach to customer care”
“Initially my emails were unanswered, further to correspondence from me threatening a dispute through the bank I recei...”
“Attempted to email them a week ago for an update and had no response either”
“Not received my order after over a month, when I got a message from DHL saying it was delivered I received a complete...”
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Williams Medical Supplies is a leading provider of disposable medical products, pharmaceuticals, and medical equipment in the UK. The company specializes in offering a wide range of essential items needed for healthcare settings, including hygiene solutions, medical supplies, and diagnostic tools. Their product offerings cater primarily to healthcare professionals, clinics, and medical practices seeking reliable and high-quality supplies to support patient care. With a focus on convenience and efficiency, Williams Medical Supplies ensures that healthcare providers have access to the products they need, such as examination gloves, urinalysis reagent strips, and pharmacy refrigerators. The company also emphasizes sustainability by featuring innovative hygiene solutions from trusted brands. Through their user-friendly online platform, customers can easily browse and purchase essential medical supplies, making it a valuable resource for the healthcare community in the UK.
Williams Medical receives overwhelmingly positive feedback, with many customers praising the quick delivery and helpful staff. Reviewers frequently highlight the efficiency of the service, noting that orders are often dispatched promptly and arrive as expected, sometimes even the next day. The professionalism and friendliness of the staff contribute to a pleasant customer experience, making transactions smooth and easy. However, there are some complaints regarding order fulfillment, with a few customers experiencing delays and issues with stock availability on the website. Despite these isolated incidents, the majority of consumers express satisfaction with the competitive pricing and overall service quality. Overall, Williams Medical is viewed positively, with a strong reputation for reliability and customer support.
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