Efficient and polite
Phone answered quickly and politely on both occasions. Very helpful and the item I purchased arrived quickly

9 months ago
Do not waste your time!! Ordered from them over 2 weeks ago with a delivery time of 3-5 business days. It’s been 12 business days since, and had no notice of dispatch. Attempted to email them a week a... See more
10 months ago
Easy transaction very fast delivery and very polite and professional staff!! Excellent doing business with them!!
10 months ago
Always helpful, friendly, and competitive prices with most items.
Phone answered quickly and politely on both occasions. Very helpful and the item I purchased arrived quickly
what i like about Williams is that you get supplies to us very quickly
Very prompt and helpful. A repeat order
Great service
My order was dealt with in a very professional manner. My order was received within 24hrs of placing my order Thank you.
The delivery time is very quick, always kept up to date with the processing of the order/delivery. Easy to us online ordering with the ability to re-order items without searching.
Williams are a great company, easy to deal with and respond quickly to any queries. If you need to speak to any of the sales team, they are always friendly and helpful.
very helpful , speedy service and helpful delivery drivers
Good communication, speedy delivery
Really helpful professional team - struggling to find stock item, when called the team gave me a code and ordered immediately and delivered same day.
Very quick service, Professional, helpful staff.
He lady I spoke to communicated really well and made the purchase easy
Always a pleasant experience when calling to order. Orders are processed very quickly and usually product arrives next day. Really cannot fault the service.
Really helpful sales lady
Love the number recognition where the agent has details on answering the call. Agents are charming and helpful - stuff arrives quickly. Payment process continues to be clunky though with separate emails, website etc. Only real way to check if payment is being processed (ie order being actioned) is to access online bank details. Otherwise service is five stars.
Helpful staff providing reliable service.
Easy ordering from clear website
Fast and efficient service
Always helpful and productive.
No notification of dispatch when it was stated that there would be. Not a quick response delivery.
Based on analysis of 26 reviews rated 1-2 stars for Williams Medical
“Ordered from them over 2 weeks ago with a delivery time of 3-5 business days”
“Your endless list of negative reviews are testimony to your unethical approach to customer care”
“Initially my emails were unanswered, further to correspondence from me threatening a dispute through the bank I recei...”
“Attempted to email them a week ago for an update and had no response either”
“Not received my order after over a month, when I got a message from DHL saying it was delivered I received a complete...”
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Williams Medical Supplies is a leading provider of disposable medical products, pharmaceuticals, and medical equipment in the UK. The company specializes in offering a wide range of essential items needed for healthcare settings, including hygiene solutions, medical supplies, and diagnostic tools. Their product offerings cater primarily to healthcare professionals, clinics, and medical practices seeking reliable and high-quality supplies to support patient care. With a focus on convenience and efficiency, Williams Medical Supplies ensures that healthcare providers have access to the products they need, such as examination gloves, urinalysis reagent strips, and pharmacy refrigerators. The company also emphasizes sustainability by featuring innovative hygiene solutions from trusted brands. Through their user-friendly online platform, customers can easily browse and purchase essential medical supplies, making it a valuable resource for the healthcare community in the UK.
Williams Medical receives overwhelmingly positive feedback, with many customers praising the quick delivery and helpful staff. Reviewers frequently highlight the efficiency of the service, noting that orders are often dispatched promptly and arrive as expected, sometimes even the next day. The professionalism and friendliness of the staff contribute to a pleasant customer experience, making transactions smooth and easy. However, there are some complaints regarding order fulfillment, with a few customers experiencing delays and issues with stock availability on the website. Despite these isolated incidents, the majority of consumers express satisfaction with the competitive pricing and overall service quality. Overall, Williams Medical is viewed positively, with a strong reputation for reliability and customer support.
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