9 months ago
Do not waste your time!! Ordered from them over 2 weeks ago with a delivery time of 3-5 business days. It’s been 12 business days since, and had no notice of dispatch. Attempted to email them a week a... See more
10 months ago
Easy transaction very fast delivery and very polite and professional staff!! Excellent doing business with them!!
10 months ago
Always helpful, friendly, and competitive prices with most items.
The last occasion I ordered, the service was significantly better than previous. Items were generally in stock and delivery was a day before predicted. A marked improvement
Helpful and friendly staff, order received very quickly.
Goods arrived on time, well packaged and in perfect condition
Quick delivery
Ordering process via telephone was first class and delivery was exceptionally fast..... Just plain good old fashioned high quality service. I wish all other organisations were up to that standard
I have dealt with Williams Medical for over 10 years. I have found the staff to be consistently very friendly, very helpful, and their prices are good. If they don't have an item in stock, they will try to source it. Items arrive promptly and in the unlikely event that there is a problem, they will try hard to sort it out.
Prompt professional service could not fault it
Prompt delivery, well packed.
Caring knowledgeable helpful staff and friendly
Prompt Email response. delivery on time
Excellent Customer Service. After an issue during the ordering process, which meant that my order didn't go through correctly, Customer Support checked the issue and rectified things promptly. I received my order extremely quickly after things were resolved. I have ordered from WMS for several years and will continue to do so.
Efficient, fast service
Good product, competitively priced. Quick delivery
So easy to get through and speak to someone. Very helpful and order quickly dealt with. Thank you.
Really good customer service and fantastic that you had the product in stock
Excellent service and price. Mr Denise was very helpful regarding queries before order placement. The item arrived quickly and in good packing
Very prompt delivery and the people I dealt with knew what they were talking about, giving good advice and answers to my questions. Thank you
Polite, thoughtf & helpful !
Efficient and friendly service thanks
Excellent, quick service. Could not fault the customer care & delivery
Based on analysis of 26 reviews rated 1-2 stars for Williams Medical
“Ordered from them over 2 weeks ago with a delivery time of 3-5 business days”
“Your endless list of negative reviews are testimony to your unethical approach to customer care”
“Initially my emails were unanswered, further to correspondence from me threatening a dispute through the bank I recei...”
“Attempted to email them a week ago for an update and had no response either”
“Not received my order after over a month, when I got a message from DHL saying it was delivered I received a complete...”
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Williams Medical Supplies is a leading provider of disposable medical products, pharmaceuticals, and medical equipment in the UK. The company specializes in offering a wide range of essential items needed for healthcare settings, including hygiene solutions, medical supplies, and diagnostic tools. Their product offerings cater primarily to healthcare professionals, clinics, and medical practices seeking reliable and high-quality supplies to support patient care. With a focus on convenience and efficiency, Williams Medical Supplies ensures that healthcare providers have access to the products they need, such as examination gloves, urinalysis reagent strips, and pharmacy refrigerators. The company also emphasizes sustainability by featuring innovative hygiene solutions from trusted brands. Through their user-friendly online platform, customers can easily browse and purchase essential medical supplies, making it a valuable resource for the healthcare community in the UK.
Williams Medical receives overwhelmingly positive feedback, with many customers praising the quick delivery and helpful staff. Reviewers frequently highlight the efficiency of the service, noting that orders are often dispatched promptly and arrive as expected, sometimes even the next day. The professionalism and friendliness of the staff contribute to a pleasant customer experience, making transactions smooth and easy. However, there are some complaints regarding order fulfillment, with a few customers experiencing delays and issues with stock availability on the website. Despite these isolated incidents, the majority of consumers express satisfaction with the competitive pricing and overall service quality. Overall, Williams Medical is viewed positively, with a strong reputation for reliability and customer support.
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