Excellent service.
Excellent service.

9 months ago
Do not waste your time!! Ordered from them over 2 weeks ago with a delivery time of 3-5 business days. It’s been 12 business days since, and had no notice of dispatch. Attempted to email them a week a... See more
10 months ago
Easy transaction very fast delivery and very polite and professional staff!! Excellent doing business with them!!
10 months ago
Always helpful, friendly, and competitive prices with most items.
Excellent service.
Good quality product. Quick service
Quick and reliable
The blood pressure monitor was very badly packed in a box 4 X the size of the product. This would have been fine if there had been some packing round it, but there was non. Consequently the box was crushed and had opened. The monitor had come out of its box and all the separate parts were loose. Luckily all the parts were there and there was no damage.
Superb customer service and fast delivery as usual . How nice it was to speak to real human beings with delightful Welsh accents .
Easy online ordering and usually delivery the next day
All items in stock and very swift delivery. Invoice arrived the day after delivery, very efficient company.
first rate service -prompt delivery
Very efficient. v pleased with!
Thanks ever so much for your support ... I was delivered an urgent medication just in time before a professional trip to Africa. It was out of stock locally and I couldn't have left safely without your timely support. Truly appreciated ... I highly recommend.
Great service, quick order that was delivered the next working day!
Very helpful staff, good delivery We have been buying products from them for long time and will keep doing so.
Usually very efficient and professional. Reliable and I couldn't manage my anticoagulant condition without them. I live in Egypt and my strips are unavailable there. This time however I made 2 orders, paid and received them. On my credit card statement I found a debit of £116. I received a phone call saying that I had not paid. I had ordered nothing. After a further call the agent said that I would receive a refund. Very stressful for a disabled pensioner. I still need proof that the refund was made. So disappointed. No update or urgent review received by email as promised as yet. 20th September 2023 Thank you William's. Email received with receipts for refund.
Great service, ordered by phone and received it the next day.
Friendly and helpful when ordering by telephone. The product was delivered the following day. I would recommend.
Helpful and prompt delivery
Very quick delivery time. Products are very good.
Ordered by telephone. Staff extremely helpful
I gave WM a call and they were extremely helpful and friendly. All my questions were answered and I bought the product with reassurance; it was just what I needed. Thank you for the great service.
Brilliant company and brilliant staff. Excellent communication and friendly reliable service thank you
Based on analysis of 26 reviews rated 1-2 stars for Williams Medical
“Ordered from them over 2 weeks ago with a delivery time of 3-5 business days”
“Your endless list of negative reviews are testimony to your unethical approach to customer care”
“Initially my emails were unanswered, further to correspondence from me threatening a dispute through the bank I recei...”
“Attempted to email them a week ago for an update and had no response either”
“Not received my order after over a month, when I got a message from DHL saying it was delivered I received a complete...”
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Williams Medical Supplies is a leading provider of disposable medical products, pharmaceuticals, and medical equipment in the UK. The company specializes in offering a wide range of essential items needed for healthcare settings, including hygiene solutions, medical supplies, and diagnostic tools. Their product offerings cater primarily to healthcare professionals, clinics, and medical practices seeking reliable and high-quality supplies to support patient care. With a focus on convenience and efficiency, Williams Medical Supplies ensures that healthcare providers have access to the products they need, such as examination gloves, urinalysis reagent strips, and pharmacy refrigerators. The company also emphasizes sustainability by featuring innovative hygiene solutions from trusted brands. Through their user-friendly online platform, customers can easily browse and purchase essential medical supplies, making it a valuable resource for the healthcare community in the UK.
Williams Medical receives overwhelmingly positive feedback, with many customers praising the quick delivery and helpful staff. Reviewers frequently highlight the efficiency of the service, noting that orders are often dispatched promptly and arrive as expected, sometimes even the next day. The professionalism and friendliness of the staff contribute to a pleasant customer experience, making transactions smooth and easy. However, there are some complaints regarding order fulfillment, with a few customers experiencing delays and issues with stock availability on the website. Despite these isolated incidents, the majority of consumers express satisfaction with the competitive pricing and overall service quality. Overall, Williams Medical is viewed positively, with a strong reputation for reliability and customer support.
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