Wisper Internet

3.392128279883382 out of 5 stars
3.4
Average686 reviews

TrustScore

3.4
3.392128279883382 out of 5 stars
Average
5 out of 5 stars
273
4 out of 5 stars
90
3 out of 5 stars
95
2 out of 5 stars
89
1 out of 5 stars
139
686 reviews in total

Review summary

Wisper Internet has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

So far whisper has been great I've had…

So far whisper has been great I've had no shutdowns no slow speeds

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Good reliable service

Good reliable service. Haven’t had any service calls yet but I expect it will be just as professional and pleasant.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

It's a little expensive, but it's worth it!

I love whisper internet. My experience has been great so far..

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

LOOK INTO STARLINK

I've been stuck with Wisper for several years now as they were my only option. I recently discovered StarLink and am so ...Read more

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🔥 High engagement

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Filter by rating:
Gina
Gina
1 reviews
over 4 years ago
5 out of 5 stars

Great customer service.

Great customer service.

Helpful?
Cheryl
Cheryl
1 reviews
over 4 years ago
5 out of 5 stars

Good service

Good service

Helpful?
Frank L
Frank L
1 reviews
over 4 years ago
5 out of 5 stars

Wisper has always provided prompt

Wisper has always provided prompt, courteous, and professional service along with outstanding technology.

Helpful?
Steven
Steven
1 reviews
over 4 years ago
1 out of 5 stars

They can explain what is happening or…

They can explain what is happening or fix it! WE gone!

Helpful?
Virginia
Virginia
1 reviews
over 4 years ago
3 out of 5 stars

We know it's hard to bring quality…

We know it's hard to bring quality internet service to the Lake of the Ozarks, but the strength of the internet connection is disappointing and limits our ability to do what we want to do both for business and entertainment, especially with multiple users. We have talked with people at Whisper Internet and have been told that they are making notes of our concern, but have not experienced any improvement.

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Dwayne
Dwayne
1 reviews
over 4 years ago
5 out of 5 stars

We want to say that Wisper is the best…

We want to say that Wisper is the best Internet that we have discovered for our area. They are on TOP of their game for Customer service and their Tech Support department is fantastic in getting Internet Issues fixed. I would highly recommend them . And I give them 10 stars*********

Helpful?
Barbara
Barbara
1 reviews
over 4 years ago
3 out of 5 stars

Our service is very sporadic

Our service is very sporadic. We do have lots of trees, I was told you were working on something to help with reception through the trees. If you get something to help with the reception through the trees , we need it!!!

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Garry
Garry
1 reviews
over 4 years ago
2 out of 5 stars

Sporadic service

Since YHTI has been taken over by Wispernet my service has been sporadic. Experiencing signal loss requiring reboot sometimes twice daily, especially late at night. Never had this problem with YHTI. Thanks

Helpful?
Rod
Rod
1 reviews
over 4 years ago
2 out of 5 stars

Over the past few months the service…

Over the past few months the service has been poor. Service disruptions and downtime seem to be more frequent. Upload and download speeds fluctuate. Sometimes I feel like I'm back in the dial up days. Unfortunately where I live there are few options.

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Valerie
Valerie
1 reviews
over 4 years ago
3 out of 5 stars

Internet down at a Liberal, MO Location

The customer service representative was knowledgeable and figured the issue out quickly. The dish was down, however, it it was a 2 week wait for the service technician to come repair it. The tech did show up as scheduled and fixed the problem. Our service is working fine now.

Helpful?
Diana
Diana
1 reviews
over 4 years ago
5 out of 5 stars

Upgraded my internet service

Upgraded my internet service; excellent customer service; no pressure from CSR.

Helpful?
Tom
Tom
1 reviews
over 4 years ago
3 out of 5 stars

For our business

For our business, we need faster speeds and when there is a outage, cannot reach anyone in customer service.

Helpful?
Brad
Brad
1 reviews
over 4 years ago
3 out of 5 stars

Good reliable service

Good reliable service, but I feel like they should come check my antenna and make sure it is still aligned like it should be. I never hear anything from them about how satisfied I am, they just keep collecting my check.

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Frank
Frank
1 reviews
over 4 years ago
4 out of 5 stars

Great service

Great service

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Dr Frederick
Dr Frederick
1 reviews
over 4 years ago
1 out of 5 stars

I left a callback number and never…

I left a callback number and never received a call back!!

Helpful?
Tom
Tom
1 reviews
over 4 years ago
5 out of 5 stars

Our internet had slowed down

Our internet had slowed down. The tech was kind and considerate. It only took him about 20 minutes to get us up to speed.

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Ron
Ron
1 reviews
over 4 years ago
2 out of 5 stars

Not the Wisper you once were

Not the Wisper you once were. Sent emails in for tech support with no response. Ask for a better solution than the 900Mhz radio and no better option provided for the Troy area. Now using Spectrum which I dislike but at least we have somewhat reliable connectivity.

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Rodney
Rodney
1 reviews
over 4 years ago
5 out of 5 stars

Slow speed.

We were getting slower speeds than we were paying for.Tech came out and changed equipment on outside of house and we were good to go.

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Mary
Mary
1 reviews
over 4 years ago
5 out of 5 stars

getting Wisper was the best decision i…

getting Wisper was the best decision i have made....its the best i have found...ty for such an amazing service

Helpful?
Roger Walker
Roger Walker
1 reviews
over 4 years ago
5 out of 5 stars

I was having trouble receiving a signal…

I was having trouble receiving a signal due to line of trees blocking it. It took several trips, which they did willingly, as they had to get creative. Several changes were made and signal has never been better. Excellent service!

Helpful?

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