Wisper Internet

3.392128279883382 out of 5 stars
3.4
Average686 reviews

TrustScore

3.4
3.392128279883382 out of 5 stars
Average
5 out of 5 stars
273
4 out of 5 stars
90
3 out of 5 stars
95
2 out of 5 stars
89
1 out of 5 stars
139
686 reviews in total

Review summary

Wisper Internet has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

So far whisper has been great I've had…

So far whisper has been great I've had no shutdowns no slow speeds

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Good reliable service

Good reliable service. Haven’t had any service calls yet but I expect it will be just as professional and pleasant.

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

It's a little expensive, but it's worth it!

I love whisper internet. My experience has been great so far..

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

LOOK INTO STARLINK

I've been stuck with Wisper for several years now as they were my only option. I recently discovered StarLink and am so ...Read more

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0
🔥 High engagement

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Filter by rating:
Rhonda
Rhonda
1 reviews
about 4 years ago
5 out of 5 stars

Technician was professional and…

Technician was professional and friendly. My service is working great!

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Whitney
Whitney
1 reviews
about 4 years ago
5 out of 5 stars

Marc our installer was great

Marc our installer was great! Very friendly and worked with me on the location of the hardware to best fit my space. Customer service/tech support have been great as well! Easy to talk with and understand, follow up calls, and ease of their “no contract” service! Their referral process is super nice! Great addition of high speed internet to our rural community!

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Christine
Christine
1 reviews
about 4 years ago
4 out of 5 stars

Jamie was very informative and helpful…

Jamie was very informative and helpful as well as very courteous. I would suggest him as a person to choose for future assistance.

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Kelly
Kelly
1 reviews
over 4 years ago
5 out of 5 stars

Customer service

The internet has worked great so far! The man was very polite that come to install it but I have to brag on the lady I spoke with on the phone when I called interested in this Internet. She was extremely nice and helpful and I had to call two or three days in a row to get information and each time she was amazing and never got tired of me calling and always told me thank you. I would recommend 10 out of 10… Thank you for your kindness. Kelly

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Katherine
Katherine
1 reviews
over 4 years ago
4 out of 5 stars

Wisper n etheret code or lack of

You. Did all you could as fast as you could considering situation. Should have set the connection cords. No one leaves those.

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Ashton
Ashton
1 reviews
over 4 years ago
5 out of 5 stars

The gentleman that came and set up my…

The gentleman that came and set up my internet was absolutely fantastic. I am very happy with the customer service and the internet. He went above and beyond to inform me on what he was doing and reassured me if I needed anything he’d be happy to come back and fix the issue. Great work, thank you!!

Helpful?
Matthew
Matthew
1 reviews
over 4 years ago
5 out of 5 stars

Only in the first week and install and…

Only in the first week and install and speed of service provided has been excellent.

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Kyleen
Kyleen
1 reviews
over 4 years ago
5 out of 5 stars

Best service ever!

Fast service and they explained everything I did not understand! Great team of guys! Would definitely recommend.

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Stan
Stan
1 reviews
over 4 years ago
5 out of 5 stars

We have not had any problems with the…

We have not had any problems with the service.

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Kevin
Kevin
1 reviews
over 4 years ago
1 out of 5 stars

Lack of support

Before Wisper took over from Neighborhood Wireless we had very little trouble with our internet. Now it won’t seem to stay on for more than a couple of weeks without having to restart our equipment. Tech support says they will check into why it’s not working and then never calls back. We end up having to call back in again when it goes from working bad to worse again. Right now it’s Friday and still waiting on the call back from Saturday on what is wrong. If I hadn’t restarted my equipment I would still have no internet. Been restarting it 2-3 times a day all week just to keep us online.

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Louis
Louis
1 reviews
over 4 years ago
4 out of 5 stars

The service has been excellent

The service has been excellent. I haven't had any issue with Wisper. Very few lost time with service. I know from time to time things do happen, weather, equipment, power failure. Keep up the good work. Thanks to the whole staff that makes it all possible.

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Brody
Brody
1 reviews
over 4 years ago
5 out of 5 stars

Loss of signal on internet.

Loss of signal on internet. Employee replaced equipment and moved it up to be able to get signal. Employee worked hard to regain signal,did a great job we have had no problem since. Any time we have had a issue Wispher has been on top of it. Grea Company service and some really great employees.

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Terry
Terry
1 reviews
over 4 years ago
5 out of 5 stars

We have had Wisper internet service for…

We have had Wisper internet service for a few years now. We are very pleased with the reliability and service in general.

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Kimberly
Kimberly
1 reviews
over 4 years ago
5 out of 5 stars

seems to me we(community) are never…

seems to me we(community) are never long time when wifi trouble always very good at ever helping personally, tech department always polite customer service thx you for your great service

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Rodney
Rodney
1 reviews
over 4 years ago
1 out of 5 stars

14204 Shadylane Drive Neosho Missouri - no Internet and still getting charged

14204 Shadylane Drive Neosho Missouri ( 8-9-21 )5 stars for Technician who was here. Haven’t had good service since April 2021 when I contacted you. I understand 911 emergency tower was installed on same frequency and Liberty electric smart meters on same frequency. But why are we getting billed for little or no Internet. Rodney Ellis 1-417-389-3639

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Amy
Amy
1 reviews
over 4 years ago
3 out of 5 stars

not bad but have problems with speeds…

not bad but have problems with speeds variations

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over 4 years ago
5 out of 5 stars

Prompt service

Prompt service, happy with the internet service we receive

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Jacob  PRIDDY
Jacob PRIDDY
1 reviews
over 4 years ago
5 out of 5 stars

We were very pleased with the service…

We were very pleased with the service we had with Wisper until the vegetation and trees between our house and the transmitter on the water tower blocked the signal and made for lots of interruptions to the stability of the connection, forcing us to get a new provider.

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Barry
Barry
1 reviews
over 4 years ago
5 out of 5 stars

the install went well

the install went well. all is good thank you

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David
David
1 reviews
over 4 years ago
5 out of 5 stars

Other than occasional outage due to…

Other than occasional outage due to weather or equipment failure, I haven’t experienced any major issues. Problems are usually handled quickly and professionally by your crew.

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