Billy was very helpful and sorted…
Billy was very helpful and sorted everything quickly

10 months ago
So helpful and and tok a great load of worry away
10 months ago
had an excellent experience, Scott Castelow from winnsolicitors was incredibly professional, knowledgeable, and patient throughout the entire process. He was always quick to respond and explained e... See more
10 months ago
First time going through this, and the communication from Esther was great and clear, and she was very patient
10 months ago
Summer was very patient with me regarding the sensible situation that my members of family were involved.
Billy was very helpful and sorted everything quickly
Very helpful
James harbour is a great personal of the claim department and I had no issues with the process he explained thing very well and clearly massive thanks to james harbour great guy 👍
As this is my first time contacting Winn Solicitors , Esther Wheatley made it really easy to understand the process and talked me through step by step of what I need to do on my behalf.
Good customer service
Very helpful
Excellent service
Nial Mchale made a stressful situation virtually stress free, very professional and courteous, couldn't have asked for a better person to deal with my claim.
James Harbour was absolutely fantastic in dealing with our claim. He took the stress out of a very stressful situation, his calming influence was amazing. Thank you so much for all your help James.
Seriously outstanding.
Thank you for our conversation today Faye Cassidy was a pleasure talking with you, and all the help received.
The man I spoke to was very helpful and made me feel at ease and gave me all the information I needed
Summer.coul Made me feel at ease considering the circumstances
Easy to talk too and friendly. Makes you feel comfortable. Very professional. Faye Williamson so helpful and they all are.
These guys have been very helpful in sorting our claim out very efficiently. We have dealt extensively with Daniel Morris (lead) and Faye Williamson and we can't speak highly enough of them. Great, great team.
Quick and sufficient service
Very helpful full essay to deal with them
Great customer service very helpful and excellent communication thank you Samantha Lewis
Easy to follow
Faye Cassidy was a great help, made the situation much smoother than expected.
Based on analysis of 10 reviews rated 1-2 stars for Winn Group
“After a No Fault Claim and ringing the number on my insurance policy I assumed incorrectly that my insurers were deal...”
“If I do not receive a satisfactory response within 14 days, I will escalate this matter to the Legal Ombudsman and co...”
“After a No Fault Claim and ringing the number on my insurance policy I assumed incorrectly that my insurers were deal...”
“Would not recommend at all after having to deal with someone hitting my car and leaving the scene and it being my fir...”
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Winn Group, operating under the brand name Winn Solicitors, specializes in providing legal assistance for individuals seeking compensation following non-fault accidents. The company focuses on various types of personal injury claims, including those arising from road traffic incidents, workplace accidents, and injuries that occur in public places. Winn Solicitors operates on a no win, no fee basis, which allows clients to pursue their claims without upfront financial risk. Targeting individuals who have experienced accidents that were not their fault, Winn Solicitors offers a comprehensive service that includes arranging vehicle repairs, providing replacement vehicles, and facilitating rapid medical assessments. The company is dedicated to guiding clients through the claims process with support available 24/7, ensuring that they receive the appropriate compensation for their injuries and associated losses.
Winn Group receives overwhelmingly positive feedback from customers, with many praising the helpfulness and professionalism of the staff. Reviewers consistently highlight the excellent communication and support provided throughout the claims process, noting that representatives like Scott Castelow and Esther are particularly knowledgeable and patient. Consumers appreciate the seamless experience, especially during stressful situations following accidents, with many feeling reassured and well cared for. However, a small number of reviews express dissatisfaction, mentioning issues related to the company and vehicle hire after incidents. Despite these minor complaints, the overall sentiment remains highly favorable, reflecting a strong commitment to customer service and satisfaction.
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