10 months ago
So helpful and and tok a great load of worry away
10 months ago
had an excellent experience, Scott Castelow from winnsolicitors was incredibly professional, knowledgeable, and patient throughout the entire process. He was always quick to respond and explained e... See more
10 months ago
First time going through this, and the communication from Esther was great and clear, and she was very patient
10 months ago
Summer was very patient with me regarding the sensible situation that my members of family were involved.
I had a very positive experience with Diane at Winn Assist.Diane was incredibly helpful and professional throughout the entire process,I felt well informed and she handled everything with care and efficiency
Polite and very helpful
Diane talked me through the process and made things easy to understand.I was anxious about calling but really there was no need to be, it was dealt with expertise very grateful thankyou
A guy called Josh helped me so much going through the questions sometimes I could tell him to come again and he would happily repeat and explain fully until I understood everything. Isma a lady who helped me first was also very good and cheerful.
Excellent service, clarified everything, made me feel comfortable with the process, explained the full structure, kept in touch via communication. All in all exceptional work.
Jason was a very helpful guy, was a pleasure talking to him
Really helpful and accommodating. Gave me lots of advice and information and answered everything I needed.
As someone who hasn’t had to make a claim through insurance before Colyn was incredibly helpful in explaining everything in simple terms. Can’t thank him enough.
Very helpful
was stress free
The agent named Faye was very professional yet friendly . She answered my questions and offered clarification when required. This really put me at ease ; especially because I was feeling shaken after my car was hit my a lady a little bit earlier.
Nice and friendly to talk to Faye Williamson today
Very professional service from Win Solicitor. They handled my case efficiently and communicated clearly throughout. Highly recommend! She spoke very politely and explained very well, Maryjane, Thank you
Dominic fernando explain all the information very good way. Very helpfull.
They are very supportive
Very good, dealt with Faye Cassidy. Very helpful
Great customer service from Connor Mc. Very knowledgeable friendly and efficient.
Emma was fantastic so helpful and patient. I'm not very good with computers. So yes Emma was great. Thank Emma 😊 👍
Great assistance, caring, polite amazing service.
Fast, easy and very helpful . Billy O helped me get everything I needed sorting straight away it was a quick and easy phone call
Based on analysis of 10 reviews rated 1-2 stars for Winn Group
“After a No Fault Claim and ringing the number on my insurance policy I assumed incorrectly that my insurers were deal...”
“If I do not receive a satisfactory response within 14 days, I will escalate this matter to the Legal Ombudsman and co...”
“After a No Fault Claim and ringing the number on my insurance policy I assumed incorrectly that my insurers were deal...”
“Would not recommend at all after having to deal with someone hitting my car and leaving the scene and it being my fir...”
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Winn Group, operating under the brand name Winn Solicitors, specializes in providing legal assistance for individuals seeking compensation following non-fault accidents. The company focuses on various types of personal injury claims, including those arising from road traffic incidents, workplace accidents, and injuries that occur in public places. Winn Solicitors operates on a no win, no fee basis, which allows clients to pursue their claims without upfront financial risk. Targeting individuals who have experienced accidents that were not their fault, Winn Solicitors offers a comprehensive service that includes arranging vehicle repairs, providing replacement vehicles, and facilitating rapid medical assessments. The company is dedicated to guiding clients through the claims process with support available 24/7, ensuring that they receive the appropriate compensation for their injuries and associated losses.
Winn Group receives overwhelmingly positive feedback from customers, with many praising the helpfulness and professionalism of the staff. Reviewers consistently highlight the excellent communication and support provided throughout the claims process, noting that representatives like Scott Castelow and Esther are particularly knowledgeable and patient. Consumers appreciate the seamless experience, especially during stressful situations following accidents, with many feeling reassured and well cared for. However, a small number of reviews express dissatisfaction, mentioning issues related to the company and vehicle hire after incidents. Despite these minor complaints, the overall sentiment remains highly favorable, reflecting a strong commitment to customer service and satisfaction.
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