Jo
1 reviews
over 1 year ago
Great communication and selection
Great communication and selection
Helpful?
Wine Spies
TrustScore
4.8
Excellent
886
55
25
11
23
1,000 reviews in total
Review summary
Wine Spies is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AIFeatured Reviews
4/4 slots
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POPULAR
Worked with me on returning the wine
Worked with me on returning the wine
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0
🔥 High engagement
POPULAR
Timely response and follow-up
Inquired about a shipment that was held up for a few weeks. Agent Blanc quickly responded acknowledging the situation, i...Read more
0
0
🔥 High engagement
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Dave
1 reviews
over 1 year ago
Requested a case shipment on June 17
Requested a case shipment on June 17. As of July 5, I have not received the wine. Three “tickets” have been opened and then closed without any resolution. Shiraz responded several times that the delivery date has been updated, which has never happened. I wonder if the wine is still in a temperature-controlled environment ? July 9 Update: The shipment carrier declared the delivery "Lost In Transit". Wine Spies followed up immediately with me, offering either a refund or future purchase credit. I am pleased with their efforts.
Helpful?
Dave
1 reviews
over 1 year ago
The quick response to resolve any issue…
The quick response to resolve any issue is exceptional! Thank you!
Helpful?
Lisa Sill
1 reviews
over 1 year ago
I think wine spies is an exemplary…
I think wine spies is an exemplary company! I had an issue and Agent Shiraz stepped in and was beyond helpful to me. The Agent not only took the time but made an extra effort to explain everything very clearly and kindly. Who needs anything more than this???
Helpful?
Bill
1 reviews
over 1 year ago
Prompt responses from your operatives…
Prompt responses from your operatives to my concerns.
Helpful?
Brian
1 reviews
over 1 year ago
They sell great wines at fair prices.
The team at Wine Spies sells great wines at fair prices. I also like the fact that they tend to sell a lot of wines from Italy and other regions which I don't tend to see in my local stores.
Helpful?
charles dreiling
1 reviews
over 1 year ago
the best wine on line
the best wine on line, fast and honest
Helpful?
Jan
1 reviews
over 1 year ago
Agent Shiraz Awesome
Agent Shiraz was very responsive in getting my order sent. His follow up was excellent. Thank you. Cheers!
Helpful?
John Doe
1 reviews
over 1 year ago
Ordering is nice and simple
Ordering is nice and simple. Being able to fill a case on my time is perfect I am able to try different wines.
Helpful?
Ruth
1 reviews
over 1 year ago
Y'all are awesome
Y'all are awesome! Love the finds and whoever writes your copy is freaking hysterical
Helpful?
Jim White
1 reviews
over 1 year ago
Excellent wine at great prices and outstanding service
Easy to choose and purchase excellent wine at extremely good prices. Love that I can take my time to fill my locker and then have my wine shipped to fit my schedule. They have always been fast to answer any questions I might have about my selections.
Helpful?
Valued Customer
1 reviews
over 1 year ago
Happy Customer!
I have made many purchases from Wine Spies and have always been very satisfied. They provide great prices and great service!
Helpful?
Tom and Jan
1 reviews
over 1 year ago
Great wines at reasonable prices and…
Great wines at reasonable prices and free shipping when a case is purchased!!
Helpful?
Dana Madsen
1 reviews
over 1 year ago
Love the locker
Love the locker to accumulate wines until full to ship.
Helpful?
Jeff
1 reviews
over 1 year ago
Very convenient
Very convenient. Never opened a bottle that wasn't worth the price paid. Very nice to store in their lockers until ready to receive shipment especially when weather is hot.
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Andy
1 reviews
over 1 year ago
Its very easy
Its very easy
Helpful?
M Williams
1 reviews
over 1 year ago
Psssst.
Wine Spies offers outstanding wines at great prices and superlative, personalized customer service. They have helped me build my cellar at every price level.
Helpful?
Kevin
1 reviews
over 1 year ago
Good wines at fair prices.
Good wines at fair prices.
Helpful?
Frank Page
1 reviews
over 1 year ago
Service is phenominal!
Have been buying from WS for years. Service is phenomenal!
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Norman
1 reviews
over 1 year ago
Interesting selections & great service
Interesting selections & great service
Helpful?
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