Wine Spies

4.77 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.77 out of 5 stars
Excellent
5 out of 5 stars
886
4 out of 5 stars
55
3 out of 5 stars
25
2 out of 5 stars
11
1 out of 5 stars
23
1,000 reviews in total

Review summary

Wine Spies is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Worked with me on returning the wine

Worked with me on returning the wine

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Timely response and follow-up

Inquired about a shipment that was held up for a few weeks. Agent Blanc quickly responded acknowledging the situation, i...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Agent Shiraz delivers!

Agent Shiraz was very helpful and very friendly. My question was addressed right away and I got some helpful tips. Win...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Prompt response

Response was way quicker than I expected and my questions were answered to my satisfaction. Agent Blanc did a great job ...Read more

0
0
🔥 High engagement

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Filter by rating:
Jo
Jo
1 reviews
over 1 year ago
5 out of 5 stars

Great communication and selection

Great communication and selection

Helpful?
Dave
Dave
1 reviews
over 1 year ago
5 out of 5 stars

Requested a case shipment on June 17

Requested a case shipment on June 17. As of July 5, I have not received the wine. Three “tickets” have been opened and then closed without any resolution. Shiraz responded several times that the delivery date has been updated, which has never happened. I wonder if the wine is still in a temperature-controlled environment ? July 9 Update: The shipment carrier declared the delivery "Lost In Transit". Wine Spies followed up immediately with me, offering either a refund or future purchase credit. I am pleased with their efforts.

Helpful?
Dave
Dave
1 reviews
over 1 year ago
5 out of 5 stars

The quick response to resolve any issue…

The quick response to resolve any issue is exceptional! Thank you!

Helpful?
Lisa Sill
Lisa Sill
1 reviews
over 1 year ago
5 out of 5 stars

I think wine spies is an exemplary…

I think wine spies is an exemplary company! I had an issue and Agent Shiraz stepped in and was beyond helpful to me. The Agent not only took the time but made an extra effort to explain everything very clearly and kindly. Who needs anything more than this???

Helpful?
Bill
Bill
1 reviews
over 1 year ago
5 out of 5 stars

Prompt responses from your operatives…

Prompt responses from your operatives to my concerns.

Helpful?
Brian
Brian
1 reviews
over 1 year ago
5 out of 5 stars

They sell great wines at fair prices.

The team at Wine Spies sells great wines at fair prices. I also like the fact that they tend to sell a lot of wines from Italy and other regions which I don't tend to see in my local stores.

Helpful?
over 1 year ago
5 out of 5 stars

the best wine on line

the best wine on line, fast and honest

Helpful?
Jan
Jan
1 reviews
over 1 year ago
5 out of 5 stars

Agent Shiraz Awesome

Agent Shiraz was very responsive in getting my order sent. His follow up was excellent. Thank you. Cheers!

Helpful?
John Doe
John Doe
1 reviews
over 1 year ago
5 out of 5 stars

Ordering is nice and simple

Ordering is nice and simple. Being able to fill a case on my time is perfect I am able to try different wines.

Helpful?
Ruth
Ruth
1 reviews
over 1 year ago
5 out of 5 stars

Y'all are awesome

Y'all are awesome! Love the finds and whoever writes your copy is freaking hysterical

Helpful?
Jim White
Jim White
1 reviews
over 1 year ago
5 out of 5 stars

Excellent wine at great prices and outstanding service

Easy to choose and purchase excellent wine at extremely good prices. Love that I can take my time to fill my locker and then have my wine shipped to fit my schedule. They have always been fast to answer any questions I might have about my selections.

Helpful?
over 1 year ago
5 out of 5 stars

Happy Customer!

I have made many purchases from Wine Spies and have always been very satisfied. They provide great prices and great service!

Helpful?
Tom and Jan
Tom and Jan
1 reviews
over 1 year ago
5 out of 5 stars

Great wines at reasonable prices and…

Great wines at reasonable prices and free shipping when a case is purchased!!

Helpful?
Dana Madsen
Dana Madsen
1 reviews
over 1 year ago
5 out of 5 stars

Love the locker

Love the locker to accumulate wines until full to ship.

Helpful?
Jeff
Jeff
1 reviews
over 1 year ago
5 out of 5 stars

Very convenient

Very convenient. Never opened a bottle that wasn't worth the price paid. Very nice to store in their lockers until ready to receive shipment especially when weather is hot.

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Andy
Andy
1 reviews
over 1 year ago
5 out of 5 stars

Its very easy

Its very easy

Helpful?
M Williams
M Williams
1 reviews
over 1 year ago
5 out of 5 stars

Psssst.

Wine Spies offers outstanding wines at great prices and superlative, personalized customer service. They have helped me build my cellar at every price level.

Helpful?
Kevin
Kevin
1 reviews
over 1 year ago
5 out of 5 stars

Good wines at fair prices.

Good wines at fair prices.

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Frank Page
Frank Page
1 reviews
over 1 year ago
5 out of 5 stars

Service is phenominal!

Have been buying from WS for years. Service is phenomenal!

Helpful?
Norman
Norman
1 reviews
over 1 year ago
5 out of 5 stars

Interesting selections & great service

Interesting selections & great service

Helpful?

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