Ordering was easy and I really…
Ordering was easy and I really appreciate NO shipping charges! Can't wait for the product to arrive.

9 months ago
Wasted my time. Let customer know a Rx is required before ordering.
Ordering was easy and I really appreciate NO shipping charges! Can't wait for the product to arrive.
terrible customer support Beware they do not tell you your order is on back order
Quick and easy ordering and speaking to a very pleasant person
Your prices are great and got assistance from a very nice employee.
It was easy to order and you deliver quickly.
Pretty easy until discount process didn’t get to put in for 5% off first order Received discount after review was read by vitality! Pretty impressive and much appreciated!! Product came quickly and in pristine condition. Thank you!!!
Pen lights were as described. But did not have the pupil destictions on the light. Just the outside container.
Got my shipment in 3 days. Everything is good. Thank you. Walter Fader
The ease of ordering online with paying options and good updates on arrival via the web.
Easy ordering
Uncomplicated ordering procedures
very professional easy to navigate site
Fast and easy to order
Good fast service, good products and excellent prices pretty much describes my experiences with Vitality!
Website is hard to navigate. I was unable to delete items from the cart. After I thought they were deleted, the app doesn't show you what you selected. They ended up charging me for items I had deleted.
Easy shopping
Arrived in excellent condition, boxed for privacy of contents, Aways dependable.
Before you take the money you should ask for a prescription I didn't know I needed one because in my state you do t to buy needles now I have to wait to get my money back
Easy to find what I was looking for
The order was placed easy and I received my order in a timely manner.
Based on analysis of 63 reviews rated 1-2 stars for Vitality Medical
“Didn't realize shipping was more than product”
“Let customer know a Rx is required before ordering”
“Website is hard to navigate”
“And you really shouldn’t take payment until order is actually ready to ship”
“You will not deliver to Post Office boxes this is a mountain community that not home deliver”
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Vitality Medical is a leading online retailer specializing in a wide range of medical supplies and home medical equipment. With over 100,000 products available from more than 2,500 trusted brands, the company provides customers with easy access to essential items such as incontinence supplies, ostomy products, and various home health aids. Vitality Medical is committed to offering competitive pricing, supported by a price match promise on eligible items, ensuring that customers receive quality products at affordable rates. Targeting individuals, caregivers, and healthcare professionals, Vitality Medical aims to meet the needs of those seeking reliable medical supplies. The company prides itself on fast, trackable shipping from its nationwide warehouse locations, enhancing the customer experience with prompt delivery. With over 20 years of experience in the industry, Vitality Medical is recognized for its commitment to customer support and satisfaction, making it a trusted source for essential medical supplies online.
Vitality Medical receives high praise for its user-friendly website and fast order processing, with many customers highlighting the ease of placing orders and the quick shipment of products. Reviewers appreciate the great service and competitive pricing, often noting their satisfaction with the overall experience. However, some customers express frustration regarding shipping costs, which can exceed the product price, and a few mention issues with order requirements, such as needing a prescription that wasn't clearly communicated. Additionally, there are reports of confusion with payment methods like ApplePay. Despite these concerns, the majority of feedback reflects a positive sentiment towards the company's service and efficiency. Overall, Vitality Medical is viewed favorably by most consumers.
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