9 months ago
Wasted my time. Let customer know a Rx is required before ordering.
The speed at which you people ship items is incredible, thank you.
Excellent price and terrific service
Easy ordering and fast, accurate delivery
I was not clear about the item and this was clarified. I was a little disappointed that there were no small spray bottles available. The rep I spoke to once I got a reply was helpful. I thanked her, and am pleased the item is on the way! Thanks! Ruth
Everything goes well
Great customer service always, VIP discount was given of 12% with a saving of $43.20 is that was awesome! Amber is really Nice, polite and have great customer service skills. It is always a pleasure speaking with her.
Although I did my purchase on line the site was very user friendly now will wait for the delivery and I will evaluate at that time.
Shipping is too slow and too expensive!
Needed a quick restock of insulin syringes and Vitality Medical came through quickly! Price, ease of payment, and shipping speeds are top notch.
You will not deliver to Post Office boxes this is a mountain community that not home deliver. Please don't bother me with e-mails as I canceled my order and do not wish to do business with you either.
Extensive catalog of items, suiting all needs! However for the collection of items on this order that weigh under 2lbs. your shipping cost of $10.75 is way too high (almost half) for my order of only $24.04.
Easy ordering process and quick delivery!
Ordered Medical Supplies from Vitality Medical on Saturday Morning 7/26/25 Arrived on my doorstep Wednesday 7/30/25 Great Service and prompt delivery of the products ordered Thanks Vitality Medical for prompt service and correct product delivery
Customer service representative was very polite and helpful.
Easy ordering and great prices!
good selection of products
Quality changed with no explanation
A real person answered the phone and assisted with a credit for an unfulfilled order, my account access and a helped to get a new order placed. She was super helpful.
Nebulizer wouldn't start when first arrived.
Very easy to order.
Based on analysis of 63 reviews rated 1-2 stars for Vitality Medical
“Didn't realize shipping was more than product”
“Let customer know a Rx is required before ordering”
“Website is hard to navigate”
“And you really shouldn’t take payment until order is actually ready to ship”
“You will not deliver to Post Office boxes this is a mountain community that not home deliver”
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Vitality Medical is a leading online retailer specializing in a wide range of medical supplies and home medical equipment. With over 100,000 products available from more than 2,500 trusted brands, the company provides customers with easy access to essential items such as incontinence supplies, ostomy products, and various home health aids. Vitality Medical is committed to offering competitive pricing, supported by a price match promise on eligible items, ensuring that customers receive quality products at affordable rates. Targeting individuals, caregivers, and healthcare professionals, Vitality Medical aims to meet the needs of those seeking reliable medical supplies. The company prides itself on fast, trackable shipping from its nationwide warehouse locations, enhancing the customer experience with prompt delivery. With over 20 years of experience in the industry, Vitality Medical is recognized for its commitment to customer support and satisfaction, making it a trusted source for essential medical supplies online.
Vitality Medical receives high praise for its user-friendly website and fast order processing, with many customers highlighting the ease of placing orders and the quick shipment of products. Reviewers appreciate the great service and competitive pricing, often noting their satisfaction with the overall experience. However, some customers express frustration regarding shipping costs, which can exceed the product price, and a few mention issues with order requirements, such as needing a prescription that wasn't clearly communicated. Additionally, there are reports of confusion with payment methods like ApplePay. Despite these concerns, the majority of feedback reflects a positive sentiment towards the company's service and efficiency. Overall, Vitality Medical is viewed favorably by most consumers.
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