9 months ago
Wasted my time. Let customer know a Rx is required before ordering.
I’m new to needing oxygen. My first canela was soft and comfortable. The next ones that the oxygen company sent out was hard and not flexible at all. You help guide me through what I was looking for. I hope it’s as soft as they reviews say it is! Can’t wait to see it!
Easy to find items I was looking for. Many products to choose from at a reasonable price.
First time ordering, great job!
The shipping cost if total purchase around $25,00 the shipping cost was $18.50 That seems to be extremely high. However, when I choose a different product (same category)costing $35,00 the shipping cost came to only $8.50
Easy order & pay
Abby very helpful on phone
Customer service was very helpful. You can't give aview on the product because they have not received it yet. It should be here tomorrow or a friday we'll see
I had an excellent experience when ordering my supplies.. Very professional employee..
Outstanding
Easy to put in my order
Zero concerns, the communicate surrounding each order is EXCELLENT!
The associate was very polite and capable
An excellent medical site with reasonable prices and great service.
Ease of ordering was important.
Representative was very kind and helpful
No indication of needing a professional license or prescription before making order.
Getting my package that I still don't have would be nice for starters I paid extra too for delivery
Order page showed $0 shipping. I saw the express shipping was 1 to 3 days but could NOT uncheck it. So when the order page showed there was No shipping charge I thought it was good to go. If I knew I was being charged shipping I would NOT have ordered this product… shipping is almost twice the price of the product…
Misleading order total when checking out. It said zero shipping and a total of $80 and then you added shipping to bring it up to $98
Great selection, items came very quickly
Based on analysis of 63 reviews rated 1-2 stars for Vitality Medical
“Didn't realize shipping was more than product”
“Let customer know a Rx is required before ordering”
“Website is hard to navigate”
“And you really shouldn’t take payment until order is actually ready to ship”
“You will not deliver to Post Office boxes this is a mountain community that not home deliver”
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Vitality Medical is a leading online retailer specializing in a wide range of medical supplies and home medical equipment. With over 100,000 products available from more than 2,500 trusted brands, the company provides customers with easy access to essential items such as incontinence supplies, ostomy products, and various home health aids. Vitality Medical is committed to offering competitive pricing, supported by a price match promise on eligible items, ensuring that customers receive quality products at affordable rates. Targeting individuals, caregivers, and healthcare professionals, Vitality Medical aims to meet the needs of those seeking reliable medical supplies. The company prides itself on fast, trackable shipping from its nationwide warehouse locations, enhancing the customer experience with prompt delivery. With over 20 years of experience in the industry, Vitality Medical is recognized for its commitment to customer support and satisfaction, making it a trusted source for essential medical supplies online.
Vitality Medical receives high praise for its user-friendly website and fast order processing, with many customers highlighting the ease of placing orders and the quick shipment of products. Reviewers appreciate the great service and competitive pricing, often noting their satisfaction with the overall experience. However, some customers express frustration regarding shipping costs, which can exceed the product price, and a few mention issues with order requirements, such as needing a prescription that wasn't clearly communicated. Additionally, there are reports of confusion with payment methods like ApplePay. Despite these concerns, the majority of feedback reflects a positive sentiment towards the company's service and efficiency. Overall, Vitality Medical is viewed favorably by most consumers.
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