waited till after ordered then asked…
waited till after ordered then asked for RX, that sucks. bought from Amazon and will have it in a day

9 months ago
Wasted my time. Let customer know a Rx is required before ordering.
waited till after ordered then asked for RX, that sucks. bought from Amazon and will have it in a day
When I received my last order in May 2025 my Box only had 7 of the correct items, 3 were a different size. I ordered two days ago and also emailed the issue and this is why I had to order immediately. Please address. regards, David Gantert
I have always done business with this company, and they have never let me down. Don't know what I'd do without them.
Ease with ordering.
right products, right price, easy, fast and convenient to order
Vitality Medical is a great place to buy supplies. Their prices are so much more reasonable than my pharmacy for top quality products. This is my Go to spot now.
Order was correct, web site easy to use, fast shipping. I will use this business from now on, as my order is reoccurring.
I ordered an incontinence product for my Dad to hopefully solve a new issue concerning his catheter. The item came quickly (within 2-3 days from ordering) and was as described online. Praise God, it is working beautifully and I don't have to worry about major leakage or him being in wet clothes, especially overnight.
Easy to order. Recommended by my Pulmonologist at Mayo. Super fast delivery!
fast and efficient
After I signed in, it still had the button to sign in or create an account. This confused me because I wasn't sure if I was signed in or not, so it would be nice to show the name of the account after I have signed in and hide "sign in" as an option. Everything else was seamless though!
Thank you for your help! It was very fast shipping, and great pricing for the product!
Theh canceled my whole order when they was supposed to just cancel an item.
Should not be sales tax on Ohio order
Everything was great except for logging in . I could not log in to my account after a couple weeks I just opened a new one
Thank you for your prompt attention to this emergency order
You had the cannulas in need to try, Thanks Bill
Easy to order and had what i needed
Discount because I asked for it. Ease of shopping. Hopefully fast delivery.
Vitality Medical has the products I need. Prices are reasonable. The purchase process is simple. Purchases are shipped on time.
Based on analysis of 63 reviews rated 1-2 stars for Vitality Medical
“Didn't realize shipping was more than product”
“Let customer know a Rx is required before ordering”
“Website is hard to navigate”
“And you really shouldn’t take payment until order is actually ready to ship”
“You will not deliver to Post Office boxes this is a mountain community that not home deliver”
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Vitality Medical is a leading online retailer specializing in a wide range of medical supplies and home medical equipment. With over 100,000 products available from more than 2,500 trusted brands, the company provides customers with easy access to essential items such as incontinence supplies, ostomy products, and various home health aids. Vitality Medical is committed to offering competitive pricing, supported by a price match promise on eligible items, ensuring that customers receive quality products at affordable rates. Targeting individuals, caregivers, and healthcare professionals, Vitality Medical aims to meet the needs of those seeking reliable medical supplies. The company prides itself on fast, trackable shipping from its nationwide warehouse locations, enhancing the customer experience with prompt delivery. With over 20 years of experience in the industry, Vitality Medical is recognized for its commitment to customer support and satisfaction, making it a trusted source for essential medical supplies online.
Vitality Medical receives high praise for its user-friendly website and fast order processing, with many customers highlighting the ease of placing orders and the quick shipment of products. Reviewers appreciate the great service and competitive pricing, often noting their satisfaction with the overall experience. However, some customers express frustration regarding shipping costs, which can exceed the product price, and a few mention issues with order requirements, such as needing a prescription that wasn't clearly communicated. Additionally, there are reports of confusion with payment methods like ApplePay. Despite these concerns, the majority of feedback reflects a positive sentiment towards the company's service and efficiency. Overall, Vitality Medical is viewed favorably by most consumers.
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