Easy to order website user Friendly .
Easy to order website.

9 months ago
Wasted my time. Let customer know a Rx is required before ordering.
Easy to order website.
Great products. Easy to use website. Fast delivery. Kept updated about order. Will definitely order again.
I was able to get what I needed
I signed up to get FIVE percent off my purchase and upon checking out no code was provided to me. Should not advertise if you are not going to honor you advertisement.
It was soooo easy to reorder. The girl that took the order was very knowledgeable and friendly.
Very professional & courteous
Helpful person who placed the order
Initial order went well, received the info I requested , made the purchase and the order will arrive in 3-5 business days. If all holds true on order, high initial marks to purchase product.
I had the product in my cart and hadn’t finalized my order. I was also looking at prices on Amazon when I received an email from this company offering an additional 5% off if I finalize my order. I finalized it and no extra discount! And they make excuses as to why! UPDATE. They saw that I already had free shipping in my cart when they offered me 5% to complete my purchase!! The fact that they emailed me to complete my order with the 5% incentive shows that they could see my cart!
I had to call the 1-800 help number to find out the status of the order. I placed the order on June 25. After that, silence, hear the crickets. Oh, the lady was so apologetic for my situation, but I should not have had to call. What's just as bad is the UPS driver. He did not knock on the door or ring the doorbell. I just happened to see him walking back to the truck and then checked my front porch.
Always super fast shipping
Vitality has the products I need at competitive pricing. Shipping is prompt. Reordering is easy. Thanks Vitality!
I’ve used this company for years. I’ve been pleased with the product. I order them every month.
Just like the product from previous use.
Easy to find what I needed on website. Delivery was very fast and appreciated. The cost of my item was very reasonable.
Prompts easy to follow
I could order on holidays
great pricing and unbeatable shipping costs.
It was easy to do and easy I love.
It was very easy to order what I needed.
Based on analysis of 63 reviews rated 1-2 stars for Vitality Medical
“Didn't realize shipping was more than product”
“Let customer know a Rx is required before ordering”
“Website is hard to navigate”
“And you really shouldn’t take payment until order is actually ready to ship”
“You will not deliver to Post Office boxes this is a mountain community that not home deliver”
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Vitality Medical is a leading online retailer specializing in a wide range of medical supplies and home medical equipment. With over 100,000 products available from more than 2,500 trusted brands, the company provides customers with easy access to essential items such as incontinence supplies, ostomy products, and various home health aids. Vitality Medical is committed to offering competitive pricing, supported by a price match promise on eligible items, ensuring that customers receive quality products at affordable rates. Targeting individuals, caregivers, and healthcare professionals, Vitality Medical aims to meet the needs of those seeking reliable medical supplies. The company prides itself on fast, trackable shipping from its nationwide warehouse locations, enhancing the customer experience with prompt delivery. With over 20 years of experience in the industry, Vitality Medical is recognized for its commitment to customer support and satisfaction, making it a trusted source for essential medical supplies online.
Vitality Medical receives high praise for its user-friendly website and fast order processing, with many customers highlighting the ease of placing orders and the quick shipment of products. Reviewers appreciate the great service and competitive pricing, often noting their satisfaction with the overall experience. However, some customers express frustration regarding shipping costs, which can exceed the product price, and a few mention issues with order requirements, such as needing a prescription that wasn't clearly communicated. Additionally, there are reports of confusion with payment methods like ApplePay. Despite these concerns, the majority of feedback reflects a positive sentiment towards the company's service and efficiency. Overall, Vitality Medical is viewed favorably by most consumers.
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