LMTS
GREAT, EASY TO USE

9 months ago
Wasted my time. Let customer know a Rx is required before ordering.
GREAT, EASY TO USE
good product
Where are my overnight drainage bags they are Mckesson bags
Efficient and very good agent help
Excellent customer service
easy access and good prices. Shipping was a bit high
Being able to locate item that can’t be bought in Iowa
I ordered items that I’ve ordered for years. I was a few hours late for getting the 15% off, and they refuse to give it to me so I got 10% off. Accompany that big and I’m a very good customer. I can’t believe they would not give me the extra 5% off Not happy would not recommend it to anyone.
I tried to purchase this through Amazon, but I could not get the right size showed the large ones. The grande is the only one they showed that you could order.
Prompt service and good illustrations of supplies. I got just what I needed. Thank you
I have ordered numerous times and received my order in a timely manner. I Am happy with Vitality medical supply chain. I am happy with there shipper . I am a happy customer.🙂
Awesome customer service and fast. They do a great job
They always have the products I need and trust, in stock!
Very easy to use. This was my first purchase
Before making the purchase I asked if the wheelchair was airline approved and they said YES. Then I attempted to return it as my mother was having trouble with the joystick and they said NO due to having opened the box and tried the wheelchair. After that, I realized that they sent me a battery NOT airline approved as it is 480 watts when they should have sent one with less power. Long story short, I’m stuck with a wheelchair that is NOT airline approved. Worse customer service and not truthful.
Very good experience, everything taken care of
The sales rep was fast, efficient and professional. He knew the products and what was available. Really smooth and great to work with.
It is extremely easy to reorder my supplies. I only wish I did not have to keep uploading my prescription...
I had to call in my order. Something kept going wrong with the shipping method.
i bought 4 bottles. One bottle leaked all over.
Based on analysis of 63 reviews rated 1-2 stars for Vitality Medical
“Didn't realize shipping was more than product”
“Let customer know a Rx is required before ordering”
“Website is hard to navigate”
“And you really shouldn’t take payment until order is actually ready to ship”
“You will not deliver to Post Office boxes this is a mountain community that not home deliver”
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Vitality Medical is a leading online retailer specializing in a wide range of medical supplies and home medical equipment. With over 100,000 products available from more than 2,500 trusted brands, the company provides customers with easy access to essential items such as incontinence supplies, ostomy products, and various home health aids. Vitality Medical is committed to offering competitive pricing, supported by a price match promise on eligible items, ensuring that customers receive quality products at affordable rates. Targeting individuals, caregivers, and healthcare professionals, Vitality Medical aims to meet the needs of those seeking reliable medical supplies. The company prides itself on fast, trackable shipping from its nationwide warehouse locations, enhancing the customer experience with prompt delivery. With over 20 years of experience in the industry, Vitality Medical is recognized for its commitment to customer support and satisfaction, making it a trusted source for essential medical supplies online.
Vitality Medical receives high praise for its user-friendly website and fast order processing, with many customers highlighting the ease of placing orders and the quick shipment of products. Reviewers appreciate the great service and competitive pricing, often noting their satisfaction with the overall experience. However, some customers express frustration regarding shipping costs, which can exceed the product price, and a few mention issues with order requirements, such as needing a prescription that wasn't clearly communicated. Additionally, there are reports of confusion with payment methods like ApplePay. Despite these concerns, the majority of feedback reflects a positive sentiment towards the company's service and efficiency. Overall, Vitality Medical is viewed favorably by most consumers.
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