ordered shoehorn no trouble
ordered shoehorn no trouble

9 months ago
Wasted my time. Let customer know a Rx is required before ordering.
ordered shoehorn no trouble
I shouldn't have to find out on the final receipt that you charged as much for shipping as the item I Purchased.
could be better , more intuitive. Address information is not standardized
When called for supplies I.was desperate. I placed my first order on the 1st of July and received it on the 3rd of July. I was shocked,.I was a.new Customer and at some places that might have taken longer time to receive the supplies. But no, I had it by the afternoon of the 3rd of July. That's fast in my book ! Thank you Vitality.
You have a very professional and knowledgeable staff .
Good services.
I placed my order and it was shipped fast. Received it in 3 days just as the company stated. Will be ordering again from Vitality Medical. Thank you!
AMBER MAKES OUR LIVES SO MUCH BETTER WITH OUR COMPANY, AS SHE IS EFFICIENT AND RESPONDS PROMPLY TO OUR NEEDS!
Every thing was easy to do
Your company has the needs
Great phone order , person very nice to speak with .
Amber takes care of my needs quickly! no muss, no fuss!
I wrote a review giving one star. Since then I called to see when my package would arrive and the rep advised it was going to be delivered that day. It did indeed arrive. I also confirmed the bi-weekly recurrent delivery of the item and the rep confirmed. We will see….
Easy to order.
Since the product helps my breathing, I would like to receive it ASAP and I can pay the extra cost to have it shipped via Fed Ex; however, that option is not offered and I was told there was no other way to get it faster.
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EXCELLENT PRODUCTS AND CUSTOMER SERVICE
It was easy to order, it would have been good to give a discount for people with disabilities, I chose not to be in a wheelchair, but since I'm missing a leg, I have no other choice, everything is so darn expensive!
SHORT AND SWEET AND HONEST
Very easy to order online. Says 1-3 business days for shipping and we are counting on that :)
Based on analysis of 63 reviews rated 1-2 stars for Vitality Medical
“Didn't realize shipping was more than product”
“Let customer know a Rx is required before ordering”
“Website is hard to navigate”
“And you really shouldn’t take payment until order is actually ready to ship”
“You will not deliver to Post Office boxes this is a mountain community that not home deliver”
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Vitality Medical is a leading online retailer specializing in a wide range of medical supplies and home medical equipment. With over 100,000 products available from more than 2,500 trusted brands, the company provides customers with easy access to essential items such as incontinence supplies, ostomy products, and various home health aids. Vitality Medical is committed to offering competitive pricing, supported by a price match promise on eligible items, ensuring that customers receive quality products at affordable rates. Targeting individuals, caregivers, and healthcare professionals, Vitality Medical aims to meet the needs of those seeking reliable medical supplies. The company prides itself on fast, trackable shipping from its nationwide warehouse locations, enhancing the customer experience with prompt delivery. With over 20 years of experience in the industry, Vitality Medical is recognized for its commitment to customer support and satisfaction, making it a trusted source for essential medical supplies online.
Vitality Medical receives high praise for its user-friendly website and fast order processing, with many customers highlighting the ease of placing orders and the quick shipment of products. Reviewers appreciate the great service and competitive pricing, often noting their satisfaction with the overall experience. However, some customers express frustration regarding shipping costs, which can exceed the product price, and a few mention issues with order requirements, such as needing a prescription that wasn't clearly communicated. Additionally, there are reports of confusion with payment methods like ApplePay. Despite these concerns, the majority of feedback reflects a positive sentiment towards the company's service and efficiency. Overall, Vitality Medical is viewed favorably by most consumers.
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