Staff always courteous and…
Staff always courteous and knowledgeable. Was disappointed that you folks no longer sell catheters.

9 months ago
Wasted my time. Let customer know a Rx is required before ordering.
Staff always courteous and knowledgeable. Was disappointed that you folks no longer sell catheters.
So easy to order and delivery is always on time.
found product on website easily, purchasing on the website was convenient
The simplicity of your website made it easy.
Found product immediately
Easy,quick,simple.
Haven’t received my purchase sine June 23
The product is what I needed but the way it arrived ,with the box in pieces was not. At least it was contained in the shipping envelope.
Easy to use. Easy to find what I need. Prices are competitive and shipping is timely.
Website was easy to navigate & find what I was looking for. Prices very competitive, even with paying for shipping!
Your company has very good service, and the web site is easy to use.
I have been having problems with my hair since I was a ten. Now I use your products and am glad for the opportunity.
I called Vitality on friday July 11.They checked stock and I placed my order for three items.Merchandise arrived the next day,I was extremely surprised and happy.
I had to enter billing 4 times to get accepted. It told me to continue to checkout. There was no place to do so. But it did not tell me which needed my attention. Also anytime I order and send to my husband in California.. even though I am an Oregon resident I get charged.
Was easily able to find products needed and place order. Thank you.
good selection, good price, easy find products quick service
This was our 1st time to use vitality medical, very happy with this order... easy and very fast service.
Great service and products
I once again I did not receive my discount my 10% Use Code:VIP-LF45, on my invoice. Unfortunately, this is not the first time that has happened.
Customer Service: Person on phone was very patient & helpful explaining autoshipping -- and answering my questions.
Based on analysis of 63 reviews rated 1-2 stars for Vitality Medical
“Didn't realize shipping was more than product”
“Let customer know a Rx is required before ordering”
“Website is hard to navigate”
“And you really shouldn’t take payment until order is actually ready to ship”
“You will not deliver to Post Office boxes this is a mountain community that not home deliver”
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Vitality Medical is a leading online retailer specializing in a wide range of medical supplies and home medical equipment. With over 100,000 products available from more than 2,500 trusted brands, the company provides customers with easy access to essential items such as incontinence supplies, ostomy products, and various home health aids. Vitality Medical is committed to offering competitive pricing, supported by a price match promise on eligible items, ensuring that customers receive quality products at affordable rates. Targeting individuals, caregivers, and healthcare professionals, Vitality Medical aims to meet the needs of those seeking reliable medical supplies. The company prides itself on fast, trackable shipping from its nationwide warehouse locations, enhancing the customer experience with prompt delivery. With over 20 years of experience in the industry, Vitality Medical is recognized for its commitment to customer support and satisfaction, making it a trusted source for essential medical supplies online.
Vitality Medical receives high praise for its user-friendly website and fast order processing, with many customers highlighting the ease of placing orders and the quick shipment of products. Reviewers appreciate the great service and competitive pricing, often noting their satisfaction with the overall experience. However, some customers express frustration regarding shipping costs, which can exceed the product price, and a few mention issues with order requirements, such as needing a prescription that wasn't clearly communicated. Additionally, there are reports of confusion with payment methods like ApplePay. Despite these concerns, the majority of feedback reflects a positive sentiment towards the company's service and efficiency. Overall, Vitality Medical is viewed favorably by most consumers.
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