9 months ago
Wasted my time. Let customer know a Rx is required before ordering.
This was a great experience. The website was easy to navigate and the prices... Best prices I've found on great syringes. I don't feel like I have to settle because of price. Especially when purchased by the case. They've found a new loyal customer.
The Customer Service Rep was very patient, knowledgeable and thorough. I was better able to place my order with his assistance. Thank You , Augustine
I made a small purchase of a 'cath-secure device' The process to find and order the item was good. It would have helped, and increased my confidence, if the item's exact manufacturer id ( Item Number 54456ADV ) were present on your side and that I could search and find the item using that ID.
Incredible products good prices but should have discount coupons I order four to five times a year
quick service
You all took care of business, and ordered exactly what the veteran needed without any unnecessary delays.
Easy process to obtain a quote, proceed with approval and purchase the products I wanted. Great selection of products!
wouldn't take my email address for several attempts. Website hard to use.
minor glitch on first attempt, 2nd went through just fine. website seems to be working better than before.
competitive pricing & reasonable shipping charge.
Great service and such quick delivery. Thank you so much
Website easy to use with no issues.
easy to search, lots of variety, easy checkout
Very helpful and fast. Thank You, Cynthia
Website was easy to navigate, easy to order. Equipment was shipped out very quickly and arrived promptly
I received the products today. It was very easy to order and I received it very quickly thank you so much.
It took 7 hours to complete my online transaction. Had to enter and re-enter new credit card information SEVERAL times. Would enter information, press “Place Order” it would give a verification circle, then check mark. Second circle… back to blank information entry. Over and over and over for hours!!! Do better! PLEASE
Very knowledgeable and friendly
We received our order quickly. Ordering was easy. Everything went great.
Awesome experience
Based on analysis of 63 reviews rated 1-2 stars for Vitality Medical
“Didn't realize shipping was more than product”
“Let customer know a Rx is required before ordering”
“Website is hard to navigate”
“And you really shouldn’t take payment until order is actually ready to ship”
“You will not deliver to Post Office boxes this is a mountain community that not home deliver”
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Vitality Medical is a leading online retailer specializing in a wide range of medical supplies and home medical equipment. With over 100,000 products available from more than 2,500 trusted brands, the company provides customers with easy access to essential items such as incontinence supplies, ostomy products, and various home health aids. Vitality Medical is committed to offering competitive pricing, supported by a price match promise on eligible items, ensuring that customers receive quality products at affordable rates. Targeting individuals, caregivers, and healthcare professionals, Vitality Medical aims to meet the needs of those seeking reliable medical supplies. The company prides itself on fast, trackable shipping from its nationwide warehouse locations, enhancing the customer experience with prompt delivery. With over 20 years of experience in the industry, Vitality Medical is recognized for its commitment to customer support and satisfaction, making it a trusted source for essential medical supplies online.
Vitality Medical receives high praise for its user-friendly website and fast order processing, with many customers highlighting the ease of placing orders and the quick shipment of products. Reviewers appreciate the great service and competitive pricing, often noting their satisfaction with the overall experience. However, some customers express frustration regarding shipping costs, which can exceed the product price, and a few mention issues with order requirements, such as needing a prescription that wasn't clearly communicated. Additionally, there are reports of confusion with payment methods like ApplePay. Despite these concerns, the majority of feedback reflects a positive sentiment towards the company's service and efficiency. Overall, Vitality Medical is viewed favorably by most consumers.
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