9 months ago
Wasted my time. Let customer know a Rx is required before ordering.
Order delivered quickly and correct!
The girl was nice and helpful
Great Company, I have ordered from this website before, good prices and easy to understand the ordering process, and most important quality products!
Easy to use. Fast shipping
My ordered was cancelled without explanation and when I called to see where my order was I was told the product was out of stock. The way my order was handled was very unprofessional.
Always being on time with my son's supplies
just had a hard time find me on the system
Ease of ordering again
Gabby was very helpful. She double checked to make sure the product was in stock even though it had been discontinued by the manufacturer.
ORDER TAKER VERY NICE.
I got exactly what I ordered. Shipping didn't take longer than quoted Quite happy with this transaction
Quick delivery. Excellent products. Excellent communication and followup.
It was easy to order, and the items arrived quickly by US Postal Service.
Good product. Very quick delivery packaged well
Awesome product and fast shippinb
Easy to order from.
Gabby was very helpful. I was having trouble ordering from the website and she got my order squared away quickly. Very polite and efficient. Thanks Gabby!
An effective product, easily ordered and quickly delivered.
Based on analysis of 63 reviews rated 1-2 stars for Vitality Medical
“Didn't realize shipping was more than product”
“Let customer know a Rx is required before ordering”
“Website is hard to navigate”
“And you really shouldn’t take payment until order is actually ready to ship”
“You will not deliver to Post Office boxes this is a mountain community that not home deliver”
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Vitality Medical is a leading online retailer specializing in a wide range of medical supplies and home medical equipment. With over 100,000 products available from more than 2,500 trusted brands, the company provides customers with easy access to essential items such as incontinence supplies, ostomy products, and various home health aids. Vitality Medical is committed to offering competitive pricing, supported by a price match promise on eligible items, ensuring that customers receive quality products at affordable rates. Targeting individuals, caregivers, and healthcare professionals, Vitality Medical aims to meet the needs of those seeking reliable medical supplies. The company prides itself on fast, trackable shipping from its nationwide warehouse locations, enhancing the customer experience with prompt delivery. With over 20 years of experience in the industry, Vitality Medical is recognized for its commitment to customer support and satisfaction, making it a trusted source for essential medical supplies online.
Vitality Medical receives high praise for its user-friendly website and fast order processing, with many customers highlighting the ease of placing orders and the quick shipment of products. Reviewers appreciate the great service and competitive pricing, often noting their satisfaction with the overall experience. However, some customers express frustration regarding shipping costs, which can exceed the product price, and a few mention issues with order requirements, such as needing a prescription that wasn't clearly communicated. Additionally, there are reports of confusion with payment methods like ApplePay. Despite these concerns, the majority of feedback reflects a positive sentiment towards the company's service and efficiency. Overall, Vitality Medical is viewed favorably by most consumers.
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