9 months ago
Wasted my time. Let customer know a Rx is required before ordering.
Easy to order. Delivery is prompt.
Needles, yay!
all was easy
If you are in need of a medical equipment, with out prescription from a doctor. They have it..
Vitalitmed.com has everything you need and want. The shipping/delivery is amazing! I've been shopping here for many years now and have had no problems finding supplies.
Price is reasonable. Checkout took me the longest, other than that great!!!!
A good product at a good price..
Shipping charges are excessive, otherwise a nice experience.
Shipping cost is ridiculous!
Website was not working when I clicked to contact my doctor, Then website would not work to upload my prescription. I had to email it in, then received a text message stating they needed my RX to send the catheters. So I ended up texting them my RX. If you're going to have multiple options for people, please make sure they work properly.
Easy to order; understand when to expect the order and a discount was offered!!!
Product availability
Your come on email promised free shipping and you charged me. Rip off!
Excellent customer service experience just waiting for order to arrive. Thank you
Great price, good service
I am always talking to Amber and if I need to cancel my order or if I need to change the date for any reason she is always there for me.
Easy to order and check out
Thank You, Vitality Medical, for Great and Rapid Service in sending me the excellent and most proper items. It has been a blessing finding you!
The representative was courteous and efficient, making every effort to transact the sale with expedience.
Easy to order
Based on analysis of 63 reviews rated 1-2 stars for Vitality Medical
“Didn't realize shipping was more than product”
“Let customer know a Rx is required before ordering”
“Website is hard to navigate”
“And you really shouldn’t take payment until order is actually ready to ship”
“You will not deliver to Post Office boxes this is a mountain community that not home deliver”
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Vitality Medical is a leading online retailer specializing in a wide range of medical supplies and home medical equipment. With over 100,000 products available from more than 2,500 trusted brands, the company provides customers with easy access to essential items such as incontinence supplies, ostomy products, and various home health aids. Vitality Medical is committed to offering competitive pricing, supported by a price match promise on eligible items, ensuring that customers receive quality products at affordable rates. Targeting individuals, caregivers, and healthcare professionals, Vitality Medical aims to meet the needs of those seeking reliable medical supplies. The company prides itself on fast, trackable shipping from its nationwide warehouse locations, enhancing the customer experience with prompt delivery. With over 20 years of experience in the industry, Vitality Medical is recognized for its commitment to customer support and satisfaction, making it a trusted source for essential medical supplies online.
Vitality Medical receives high praise for its user-friendly website and fast order processing, with many customers highlighting the ease of placing orders and the quick shipment of products. Reviewers appreciate the great service and competitive pricing, often noting their satisfaction with the overall experience. However, some customers express frustration regarding shipping costs, which can exceed the product price, and a few mention issues with order requirements, such as needing a prescription that wasn't clearly communicated. Additionally, there are reports of confusion with payment methods like ApplePay. Despite these concerns, the majority of feedback reflects a positive sentiment towards the company's service and efficiency. Overall, Vitality Medical is viewed favorably by most consumers.
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